Accountability in Practice: Creating a Framework for Institutional Genealogy

This spring, MASS Action launched a Community of Practice dedicated to exploring anti-racist practices and developing greater accountability within our institutions. In May, we were joined by Aletheia Wittman for a discussion and demonstration of the “Institutional Genealogy” framework she has been developing to assess an organization’s origins, ancestors and older forms. This post is a recap of that conversation. 

Aletheia outlines the “Institutional Genealogy” framework and methodology in greater detail over on the Incluseum. Check it out here.


As the MASS Action Accountability Project has identified through its work[i], the first steps to racial justice accountability for institutions are a.) Acknowledgement of the organization’s complicity in racism; and b.) a Structural Analysis of its historical legacies and contemporary practices. And, as David Valentine shared[ii] in this month's session, that acknowledgement must begin with Self-Knowledge around the institution’s readiness and capacity to confront and change its practices. This is where the Institutional Genealogy framework dovetails, and why it is so vital to anti-racism and accountability work

As Aletheia and Rose Paquet explain, "[museum] legacies will not go away simply by ignoring them. Dealing with them allows us to get to the heart of who our museums are for—determining for whom (and by whom) our cultural institutions are designed and, by extension, whose experiences are acknowledged by museums and whose are not.”[iii] In May’s Community of Practice session, through a moderated conversation with Hannah Heller, Aletheia addresses the self-knowledge piece of the work: "Think about yourself as part of the story. Just as we’re asking museums to do. We have a responsibility to think about our own stories and how our own privilege has manifested through our families’ history. Put yourself in a system of accountability. Am I thinking about my identity? Am I asking myself these questions, showing up as a learner? This is collective work, so that’s how we have to show up."

Aletheia shared that this work to create a framework for Institutional Genealogy emerged from a range of influences, and is broadly applicable to all types of museums—whether you are engaging in land acknowledgement processes or attempting to correct historical erasures through interpretation. Many of you reading this post might be questioning the same thing that many of us in the session were asking: How do you bring museums to the table and get them past their unwillingness to acknowledge these historical legacies or reconcile the potentially differing (or conflicting) perspectives staff have on their museum’s history. Aletheia agreed that this is a challenge. “The strategy is usually to avoid our histories, or just give a broad acknowledgement. But it’s rare to see institutions do this more specifically. It is a challenge to build a shared understanding. However, doing this as a collaborative process can help bridge the gap between different perspectives. That is why the first step in the process I have developed is having an internal conversation that generates a “Purpose Statement”, including agreements about why and how you are going to engage in this work, and what you want to find out more about.”

So, what does this look like in practice?

In a brief demonstration with Julia Dolan from Portland Art Museum (PAM), Aletheia walked us through what an initial entry point to this work might entail—emphasizing that this phase would be about surfacing questions and noting points of inquiry, not necessarily about the finding all the “answers”.

In advance of the conversation, Aletheia had asked Julia to do two things:

  1. Find the date your organization was founded and any existing historical narrative available to you about your organization.

  2. Make some brief notes about the historical context, including shifting power and population dynamics, you think would be important to take into account when revisiting your organization’s historic narrative (think generational time-scale + include events both local and national in scope).

Using a special timeline she developed listing significant historical events and contexts, Aletheia then guided Julia through the following prompts:

  • What do you notice about the founding moment of your museum when you take into account the broader historical environment? Think about this within a generational time scale.

Julia noted here that PAM was founded in 1892. When Oregon became a state in 1859, there were exclusion acts on the books that meant Black people were not allowed to live in the state. This was law until 1920s, which meant that when PAM was founded, it would have been created solely for white residents of the state. While PAM’s website lists information about the museum’s founding (alongside its mission and robust equity statement), the history feels somewhat sanitized in comparison to the historical moment in Oregon.

  • What new questions about your museum's historic narrative are coming up for you when you consider what was happening locally (neighborhood), regionally and nationally in the lifetime of your organization?

In addition to what Julia noted above, she also began to consider the museum’s collecting priorities, and how the collection might or might not reflect the demographics of the city over time. (For example, prioritizing funds spent on European objects vs Japanese art, etc.)

  • What seems important to learn more about your organization’s history, given your organization’s relationship to the broader historical context you’ve identified so far?

At this point in the process, Alethia explained, she would encourage participating museums to hone in and develop a series of questions that they’d want to answer; pull together resources that will help inform this work (i.e., the forms of institutional memory); and continue examining historical and contemporary contexts. 

How does this lead to action?

One of the guiding principles of MASS Action is that our conversations and collaborative learning should lead to changes in our practice. This is also a tenet of the Institutional Genealogy framework, as Aletheia explained that the ultimate intent is to create a foundation for action. While reflecting and awareness is the first step, the framework is not about knowledge or learning for its own sake. Rather it is about a transparent understanding around what you do with that awareness or internal analysis.  

“Ideally,” Alethia shared, “this work is a springboard to external engagement, by which you can mutually formulate actions—reparative, healing, reconciliatory, and trust-building—as defined within the scope of the external relationships you realize need prioritizing moving forward.” This must start internally, first, to gain understanding of how your history impacts your current decisions, actions, all of your institutional behaviors. “Whatever actions you take should start with the awareness of your past, and be based in relationships. Just as external stakeholders may be brought into the process of interpreting the meaning and significance of what you have found through the institutional genealogy process; they must be involved determine what actions are needed in response.”

We cannot move forward towards racial justice and accountability without first acknowledging how we got here and where we came from.

In conclusion, Aletheia prompted all of us to continue reflecting on these ideas within the context of our own institutions. “I think that collectively we need to keep pressing organizations to prioritize doing this work and seeing it as essential. Most of our organizations are about our cultural heritage. If history-oriented organizations aren’t devoting time to engaging with and reflecting on how their own history and the legacies that continue to shape them today—then how can we be a sector that advocates for the way understanding the past is crucial within our everyday lives? There is a role here that cultural organizations could have in society, as models, if they took that opportunity.”

For more information about the “Institutional Genealogy” framework and methodology, see Aletheia’s post on the Incluseum.

If you or your institution is interested in getting involved with MASS Action Community of Practice, contact us here.

Endnotes:

[i] Juline Chevalier, Gretchen Jennings, and Sara Phalen, “Museums and Anti-Racism: A Deeper Analysis,” MASS Action (blog), October 30, 2020, https://www.museumaction.org/massaction-blog/2020/10/30/museums-and-anti-racism-a-deeper-analysis.

[ii] David Valentine, “Accountability in Institutions,” MASS Action Community of Practice (Zoom presentation, August 10, 2021), https://docs.google.com/presentation/d/1-vNSupg3FsUjjDNlL_nlYjdeWnF3Tp5Lczbz3Wuh3qE/edit#slide=id.g7b3d85642c_0_220.

[iii] Rose Paquet and Aletheia Wittman, “Bringing Self-Examination to the Center of Social Justice Work in Museums,” Museum Magazine, Jan/Feb 2016, 41.

Written by Elisabeth Callihan

An Infinite Loop: Democracy, Museums, and Rapid Response

Preface

This blog reflects on activities from several months ago. We originally intended to document our process and make it available as quickly as possible. But as January has become May in the blink of an eye, and museums are once again talking about returning to “normal,” we realized our reflection may have been delayed but still bears truth. Even as practitioners of rapid response we face the daily barriers of our oppressive capitalist grind that make this work challenging. Still we push through. Now as we round the corner into conference season, with the awareness of the fragility of our democracy, we wonder how the field will respond to the Capitol Insurrection on January 6, 2021. Will sessions address the attack on democracy? Will museums gather our collective power toward our role in creating democracy? Will talk become action? Let’s not be fooled into a return to “normal.” Not in our museums and not in our democracy. While many of those who sought to overthrow our democracy are now facing criminal charges, our democracy still requires action. While Derek Chauvin has been found guilty for the heinous murder of George Floyd, Black lives still suffer the most in our broken systems of so-called justice. While many museums made public statements for social justice around this time last year, many of those same museums still embrace neutrality. We believe our rapid response to the role museums should play within democracy is as important now as it was this past winter.

In the tumultuous year 2020, amidst ongoing pandemics, furloughs, layoffs, and racial reckonings, museum professionals have reached out to one another. Bridging our social isolation to collaborate in new ways, providing one another with personal and professional support and generating opportunities for collaboration are urgent in the face of so many emergencies. As humans as well as museum professionals, we meet to find the strength to keep going. We meet to discuss how to make program decisions we never before imagined possible -- program decisions that ask us to take digital risks. In the case described in this essay, we come together virtually to get trained and urge our colleagues around the country to have internal conversations in order to prepare for a range of possible election outcomes, understanding that museums need not stand idly by in the face of national crisis. Asserting that museums can provide a wide range of services and programs to support and preserve democratic (little d) and republican (little r) aspirations for our nation, this group gathered to strengthen our collective preparedness. What we have learned is that we need one another, and together, we can make space and offer tools for museums to be part of the solution rather than continuing to perpetuate the status quo.

Museums and an Unprecedented Election

Throughout the fall and particularly in October 2020 as then-President Trump continuously took to Twitter and other social media outlets to promote conspiracies of a potentially rigged election,[i] leaders and experts cautioned that the consequences of this unprecedented sowing of mistrust in the democratic system might not only lead to social fallout of civic participation, but also a rise in ideologically-motivated violence. The rhetoric-based sowing of mistrust would lead to an ongoing denial of the democratic process, "Stop the Count'' efforts to curtail the counting of every ballot, including an unprecedented turnout of mail-in ballots due to the Covid-19 pandemic, a spectrum of planned and premeditated violations of private and public safety, and violent actions by supporters of former President Trump, well into January 2021. This attack on democracy would be carried out without any evidence to support the baseless claims of voter fraud, despite multiple chances to procure such evidence both in the legal and the public processes.

It is important to note here the true scale of our democratic divide. Though any threat to American democracy is serious (and, as we saw earlier this year, can lead to violence), the number of voices calling for a full vote count and confidence in the electoral process in November far outweighed those who sought to ambush democracy. Were museums among those voices?

Some museums have seen any involvement in the democratic process as "too political." What is usually being said in this coded language is that the museum is risking too much by getting involved--more specifically, risking alienating visitors and donors representing, or benefiting from, the status quo. This, despite the fact that the risk of lost visitorship or financial support is much smaller than the risk of irrelevance, or worse complicity, in our determined silences. We know that museums are not neutral, and we believe museums have more to lose by not being involved in democracy. 

What’s more, the public has more to lose if we sit on the sidelines. Democracy needs what we have to offer as institutions: reliable fact-based information, vetted expertise, multiplicity of viewpoints, public trust, and spaces to convene people and communities. Museums have a role to play in upholding a fair, free and just society, and that means we ought to have sufficient preparation for our museum leaders and staff to take on the duties of engaged citizenship, as individuals and as institutions.

The impacts of the 2020 Presidential Election will have far ranging influence for democracy, voting, and human and civic rights for the foreseeable future. From voter suppression efforts to “stop the count” protests to the attack on the Capitol, the threats to democracy are abundant and troubling. Since the election at least 33 states have proposed new bills restricting voter rights.[ii]

It is within this context that two museum professionals, Sarah Jencks and Caroline Klibanoff, teamed up with a National Conference on Citizenship[iii] (NCoC) leader, Jamie Engel, to organize a group of museum facilitators to carry out a program that would connect museum practitioners across the country to conceive of ways museums could prepare for and respond to the moment.

Developing the Workshop

Sarah Jencks, Director of Interpretation and Education at Ford’s Theatre in Washington, D.C. had an aha-moment when she attended an Election Scenario Planning workshop held by NCoC in October 2020. The workshop inspired and trained community and campus leaders in Get Out the Vote and Voter Protection efforts. As a leader in a historic site located in downtown Washington, halfway between the White House and the Capitol, she was perhaps particularly attuned to the possibility that protests and violence could happen directly outside her museum’s doors. She was also aware of the situation in which the Kenosha City Museums found themselves during August’s unrest following the police shooting of Jacob Blake. Those museums were surrounded by demonstrations -- demonstrations fueled by those protesting racial injustice, as well as those advocating for the status quo, leaving local museum practitioners unsure how to respond to the clashes happening right outside their doors.

In listening to the NCOC trainer describe the value of talking through scenarios and planning in advance for voting organizations, it became clear how desperately museums needed to do similar work, though democratic strategy is not a common practice across the field. When NCOC offered to provide similar trainings to any other interested groups, Sarah got in touch with their staff and with Caroline Klibanoff at Made By Us, which had initiated a joint program with NCOC earlier in the year. Over email the two invited several AAM and AASLH colleagues to participate, and the program came together within a few days.

Utilizing the power of Zoom, as many of us have had to do during the pandemic, we were able to gather a group of 10 museum professionals spread out geographically across the country. As almost never before, it’s possible to quickly pull together a diverse group with varied expertise and strengths to tackle an urgent problem, offer critical support, or handle a rapid-response situation collectively. After a few brainstorming meetings and a demonstration of Election Scenario Planning, we founded a planning team to develop a public program to reach a wider audience of museum professionals.

With Election Day only a few weeks away, we acted quickly – through emails and Google Docs, forms and spreadsheets, the planning team divided and conquered responsibilities. The planning team tapped into their networks to find a stellar crew of 30 skilled museum folks to lead the breakout sessions for the public program. We created a sign-up form, to distribute across social media and networks like AAM, Made By Us and the International Coalition of Sites of Conscience. Several people worked on customizing the session materials. Everyone helped get the word out. Soon, we had 300 participants registered, from 37 states. It became evident that this Scenario Planning Workshop was serving a critical need in the museum community.

During the session, we followed NCoC’s framework for outlining possible scenarios that could occur post-Election Day. In facilitated breakouts, organized by region to capture the most relevant situations, smaller groups met to walk through the scenarios, identify risks and threats, and generate possible reactions, solutions and ways to support. This not only gave participants a dedicated space and time to address these overwhelming concerns, but a community of support to bounce ideas off of, learn from, and connect with.

Participants who completed a post-session survey indicated they felt more supported, more prepared, but also more concerned about possible scenarios we might face in the future.

Many participants, after the session, said they wanted to see this kind of scenario planning happen more often, and that the importance of doing so ought to be elevated to senior museum leadership to adequately capture the concerns of staff in handling unprecedented situations (of which we’ve seen too many in 2020). Many participants voiced their desires to see shared information, such as a crowdsourced document of responses or actions taken in the wake of an event; regional follow-up groups for support and guidance; continued conversations even when not in the midst of a crisis; and scenario planning around additional urgent topics such as climate change.

In response to this, the planning team immediately put out a collaborative Google doc with Election 2020 Resources. And the work continues.

 Continued Rapid Response

In the wake of the January 6 insurrection, the planning team and facilitators group came together again to provide an opportunity for the 300 attendees of the Workshop to gather in collective power once again. We organized a self-care workshop, led by the remarkable independent scholar Izetta Autumn Mobley, and a series of drop-in “office hours” from 4-6 p.m. EST daily Monday - Saturday from January 13 through January 20, to hold space for museum workers to talk about their concerns in the weeks leading up to the inauguration. Each session of “office hours” was tended by a group leader and offered participants a safe space to find solace and community at a time where the collective adult and worker mental health of the country has been in decline.[iv] The intention was that this group can continue to provide informal support for one another in the years to come, as we continue to grapple with issues of racial and political violence, justice, and democratic norms. Outside of organizational constraints, we can be what we need to be, and evolve as needed.

We held these office hours under strict confidentiality, so we will not share specific takeaways. However, it is important to note that these office hours were utilized regularly. We witnessed not only a need for community and connectivity but also of rapid response itself. Overall participants expressed a need for an in-the-moment mechanism to collectively communicate thoughts and concerns about major social events. So why don’t we have more opportunities for collective rapid response?

In practice, much of rapid response is “building the plane as we fly it,” which is an approach that makes most museums very nervous. We are used to planning exhibitions years in advance and working with clear parameters and constraints. Let’s face it, as Isabel Singer wrote recently, museums can be perfectionists.[v] Evolving events are not in our control. So, many museum leaders will simply ignore or disengage with evolving events. But if we want to be a part of the solution, if we want to be socially, culturally, and timely relevant, we have to set aside our perfectionist tendencies. Working together in these informal collectives can give us courage, can help us to feel like we are not alone. And we all need more of that in 2021.

Museums and Democracy

As more and more museums come to see themselves as civic and community hubs, working with organizations like NCoC and groups like Made By Us can be powerful sources of resources and support. Seeking expertise further afield from museums’ traditional role is essential if museums are to become spaces for civic learning and action. And the events of 2020, election included, made it clear that whether we’re ready or not, museums are going to become spaces for civic action, for critical inquiry on our past and present, for examining our values, identities, power structures, and practices. Museums need to prepare to serve in this way.

But it’s not just about serving the public. Museums - and museum workers - also need support, from each other, in rapidly changing circumstances. How can we shore each other up, in moments of great challenges such as a global pandemic that closes our doors? How can we learn what others have tried, so that we might emulate what works best? How can we practice an ethics of care, for our collections and buildings but also for each other? How can we respond collectively as a field to crisis?

Futures of Collective Power

This one group is not the answer to securing a democratic future, but it is a start. Long term, democracy in the U.S. needs what museums can provide: information, memory, and spaces of intersection where people can meet and build relationships. Short term, democracy needs people and institutions who publicly live democracy and who organize to unlock the courage and power that make it thrive. Lovers of democracy need to engage in both desperately and immediately.

The soft power of museums is elusive and can feel like a thin shield in the face of acts of violence. But truth telling, curiosity, and the relationships built in community are the wellsprings of society. Violence and oppression can seek to channel or repress them, but they cannot replace or eliminate them. Set free of self-imposed constraints, fear-based decision making, and the fallacy of neutrality, museums can help build a better future and a thriving democracy. We are fortunate to be born in a time where we can mobilize truth, and curiosity and community for our descendants. Let’s make the most of it.

Get Involved

Did you participate in the Election Scenario Planning Workshop in November? Do you see other opportunities for this work to address needs nationally or in your region? If you aren’t on our distribution list, sign up here, and share your ideas for next steps there, too.

———————-

This post was authored by:

Kayleigh Bryant-Greenwell, Head of Public Programs, Smithsonian American Art Museum
Sarah Jencks, Director of Education and Interpretation, Ford’s Theatre
Caroline Klibanoff, Managing Director, Made By Us

———————-
ENDNOTES

[i] For historical context, former President Trump did lose the election and has since been impeached by the House of Representatives a second time for his involvement inciting a deadly insurgent attack on the Capitol on January 6, 2021.

[ii]Republicans in 33 states introduce 165 bills to restrict voting access”. NBC Universal, February 17, 2021.

[iii] The National Conference on Citizenship (NCoC) is a nonprofit, non-partisan organization established by Congressional charter in 1953, to put post-war patriotism and civic involvement into long-term action. They work to strengthen civic life in America through a variety of programs and partnerships, including ongoing collaborations with Made By Us, the coalition of 100+ history institutions joining forces to engage Millennials and Gen-Z with history as a tool for informed civic engagement.

[iv] Czeisler MÉ , Lane RI, Petrosky E, et al. “Mental Health, Substance Use, and Suicidal Ideation During the COVID-19 Pandemic — United States, June 24–30, 2020.” MMWR Morb Mortal Wkly Rep 2020; 69:1049–1057. DOI: http://dx.doi.org/10.15585/mmwr.mm6932a1

[v] Singer, Isabella. “Museums are Perfectionist Control Freaks.” SuperHelpful Letters, January 2021.

[COLLECTIVE LIBERATION] Disrupt, Dismantle, Manifest (June 2 – 4, 2021)

#CollectiveLiberation is an opportunity for EVERYONE to shape
and wholly transform the future of museums

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Join us for this powerful lineup of sessions and explore how, together, we can disrupt historical patterns of inequity and harm; dismantle the legacies of colonial and racialized violence and white supremacy that exist in contemporary museum practice; and manifest healing and collective liberation.

Registration is now open. The convening is free with an optional Pay What You Can. Contributions will go toward compensating speakers and supporting the fund for Museum Workers Speak. Registration will offer access to all of the sessions. Attendees will receive an email with session links at the start of each day.

  • Sessions will be recorded and uploaded to Museums & Race’s YouTube channel.

  • ASL interpretation will be provided.

  • Registration caps at 500.

For any questions regarding registration, please contact museumequitycoalition@gmail.com.

Convening Schedule

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WEDNESDAY, JUNE 2, 2021

11 am EDT / 8 am PDT
Coffee Chat + Check-in

Join Coalition members for daily pre-session conversations. Chat with fellow convening attendees and check-in on what is top of mind for you.

12 Noon EDT / 9 am PDT
The Narcissistic Abuse of Cultural Institutions

Presenters: Andrea Montiel de Schuman and Dr. Kelli Morgan

This discussion between Andrea Montiel and Dr. Kelli Morgan will help identify narcissistic abusive patterns in the museum field, acknowledging the severe psychological consequences of being exposed to such environments for long periods of time. Recognizing that the museum field will not change tomorrow, we will share recommended ways to manage, set boundaries and overcome trauma. It’s going to continue to take time, and the process will continue to be painful.

In the past year, since resigning, Dr Kelli Morgan and I faced extreme emotions of grief, urgency for change. We have experienced the powerful ways in which institutions retaliate and seek to hoard as much power for as long as they can, knowing that their time is up. We have spent time healing and rethinking approaches to face the crisis in the field.

We fully believe that the time is up for those who have enabled and fostered abusive workplaces: this is why they are panicking. But the change/transition will take more than removing directors: it’s going to take dismantling enablers and complex systems & reorganizing power dynamics in meaningful ways. We believe that museum workers need to find ways to heal from trauma in the process, especially since institutions have powerful resources at hand.

2 pm EDT / 11 am PDT
Bigger Than the Internet: Museums and the Digital Colonization of the Web

Presenter: Adriel Luis

Museums increasingly express interest in equity, social justice, and even decolonization, in large part due to their growing investment in online spaces where such topics have risen to the top of public consciousness. This investment has also led to heightened dependence on internet and social media platforms which center profit and gain, often through data mining, invasive advertisements, misinformation, and other behavior which run counter to principles of free and open society, and mutual flourishing. These practices mirror the resource extraction by empire-building campaigns such as the Wilkes Expedition, which helped establish the U.S.’ earliest museums.

This session investigates the relationship between museums and exploitive data collection practices, from their colonial histories to their uncertain futures. In order for museums to truly be places for people of color, they must not simply “include” us, but must dismantle their traditions and frameworks that center Western knowledge and perpetually disenfranchise our belief systems.If museums are committed to their “inclusive” engagement of racialized, Disabled, and queer people on social media, they cannot ignore the disproportionate hostilities and exploitations that threaten these populations online. Otherwise, it is an incomplete, ill-informed vision of social justice.

4 pm EDT / 1 pm PDT
Local Contexts: Grounding Indigenous Rights  

Presenters: Jane Anderson, Janette Hamilton-Pearce, Maui Hudson, Felicia Garcia, Corrie Roe

Every Indigenous community has cultural and biological collections within archives, libraries, and museums that they do not own, do not control, and cannot govern circulation over. Significant information about these collections, including  names and proper provenance information is absent. Increasing digitization across the cultural heritage sector continues to disregard Indigenous rights. This affects cultural memory, the accuracy of historical narratives, and present day Indigenous culture, health, and well-being. It is a critical matter for Indigenous knowledge and data sovereignty. 

Local Contexts recognizes the sovereignty that Indigenous communities have over knowledge and data that comes from lands, territories, and waters. Local Contexts is developing a model that addresses the problem of public domain materials and third party owned Indigenous content divorced from local communities. Local Contexts offers a system of digital labelling to intervene in the structural colonial legacy of Indigenous erasure.  We will introduce the Local Contexts (localcontexts.org) initiative, including the Local Contexts Hub. This Hub is planned for launch in July. The Hub is a portal that will allow communities to adapt the Labels and researchers and institutions to generate Notices.

6 pm EDT / 3 pm PDT
Let’s Get Real: Skill Building Break Outs

Join us for a set of concurrent sessions to sharpen your antiracism skill building around Accountability Matrixes with members of the MASS Action Accountability Workgroup, Land Acknowledgements with Jaclyn Roessel, and Curating Disability with Camille Bethune-Brown. 

  • Creating an Accountability Matrix | Sara Phalen, Gretchen Jennings, Juline Chevalier, Cristina Scorza

  • Curating Disability  |  Camille Bethune-Brown 

  • Land Acknowledgments as Catalysts for Action  |  Jaclyn Roessel 

THURSDAY, JUNE 3, 2021

11 am EDT / 8 am PDT
Coffee Chat + Check-in

Join Coalition members for daily pre-session conversations. Chat with fellow convening attendees and check-in on what is top of mind for you.

12 Noon EDT / 9 am PDT
Limitations on traditional funding models

Presenters: Camille-Mary Sharp 

This moderated conversation addresses the limitations that traditional funding models (specifically: corporate sponsorship and philanthropy, but also board governance) impose on our push for radical change in museums.  In particular, this session will examine the case of climate change education and initiatives in museums, troubling the recent push for climate-oriented philanthropy and the rise of corporate-funded exhibitions that focus (problematically) on individual responsibility for the climate crisis. The goal of this session will be for participants to leave encouraged to think “beyond divestment,” since mining-intensive “green energy” industries have shown to replicate the oppressive systems of oil and gas, and re-imagine the future of the field’s funding and leadership structures.

2 pm EDT / 11 am PDT
Put Your Money Where Your Mouth Is – A Critical Look at Co-Creation and Collaboration Beyond the Buzzwords 

Presenters: David Valentine, Choua Her, Robby Callahan Schreiber 

When it comes to moving the needle on social justice in the field, museums typically involve Black, Indigenous, People of Color (BIPOC) communities as a surface level way to underscore their own progress while changing very little about how they operate. This tendency to center the museum, rather than improving their equity standing, (re)creates patterns of performative and self-serving behaviors that actively harm communities and damage relationships in longstanding ways. We see this often when BIPOC-led or centered orgs and individuals are brought into projects that are already in motion, for what might arguably be called “token inclusion,” and yet are still not given a seat at the table when it comes to decision-making throughout the process. These projects are also often funded externally which points to a lack of institutional investment in the work itself. In other words, it seems that these projects only exist when the cost can be shuffled onto someone else and the work stops when the money stops.

In this session, we explore the do’s and don’ts of authentic community engagement. Moving beyond a list of things to check off and mark as done, and informed by reflections about our NSF-funded RAPID: Advancing Community Conversations that Intersect STEM and Racial Justice project, we will share a resource we’ve drafted for making critical decisions around collaboration and co-creation with community members. This resource will highlight:

  • How to take an asset-based approach to working WITH community members with whom museums have under-invested our resources.

  • How to identify and subvert tactics in your engagement strategy that uphold or reinforce inequities in power sharing.

  • How to integrate new tactics that bolster mutual beneficiality, encourage transparency, strip away oppressive norms, and empower community members.

4 pm EDT / 1 pm PDT
Creative reckoning: The fall and rise of a BIPOC Creative

Presenters: Britt Oates, Heather Hope Kuruvilla, Kathren Lee, Katie Sullivan, Marlena Matuta, Sarah Olivo

We meet, we have fun, and we get shit done. But not before stumbling through some of it first. This is an open, blunt, and honest discussion of how Agate Creative came together as strangers to refute white supremacy culture in our places of work and reimagine and revolutionize the traditional and oppressive museum structure through transformational experiences, conversations starters, resource share, and beyond. On our path, we realized many of the patterns and practices we were attempting to address within museums had carried over into our own space. We were repeating the “way things had always been done” without question, self-reflection, push-back, or growth. Together, we came to see the toxicity we were attempting to address was also internalized. In this discussion, we will explore how we recognized, named, and worked to dismantle the toxic “norms” within ourselves and our work histories to collectively form a stronger Creative.

6 pm EDT / 3 pm PDT
Art to Action: Capacity-Building Break Outs

Join us for a set of concurrent sessions to investigate the powerful role of art and design in dismantling systems of oppression within the museum and cultural fields.

  • Art and Inner Shifts | Sabrina Mooroogen 

  • Dismantling through Design Justice  |  Rina Alfonso, Isabella Bruno

  • Confinements of Color in the White Cube | Jaime Sunwoo

FRIDAY, JUNE 4, 2021

11 am EDT / 8 am PDT
Coffee Chat + Check-in

Join Coalition members for daily pre-session conversations. Chat with fellow convening attendees and check-in on what is top of mind for you.

12 Noon EDT / 9 am PDT
Conservation alternatives: A structured discussion about what else it could mean to invest in material heritage

Presenter: Ayesha Fuentes

This open, moderated conversation invites conservators, arts practitioners and museum workers to imagine how the field of conservation can be part of the creative reconstruction and decentralization of cultural institutions. This session examines how conservation’s collective identity, methods, standards and vocabularies can and should be destabilized in order to shift intellectual and technical agency away from entrenched eurocentric, exclusionary practices and narratives. In addition to discussing strategies for community engagement and pathways to repatriation, this conversation aims to examine the obsolescence of conservation as an instrument of museological, economic or political authority, and to cultivate a broader arena for conservation training and practice that includes a diversity of material skills and knowledge, and which prioritizes the accessibility of cultural heritage rather than its material integrity.

2 pm EDT / 11 am PDT
Why cultural institutions should advocate for the defunding of local police departments

Presenters: nikhil trivedi, Porchia Moore, Rose Kinsey

In cities big and small, huge amounts of local budgets go to policing. Local advocates are being clear about what alternatives could be if they defunded police, including ending hunger, homelessness, and funding education and healthcare for all. Could arts and culture be part of where this money could go, too?

The pandemic has caused some institutions to shut down for good. Those left standing continue the perpetual cycle of grant writing and membership driving just to stay afloat. Would we each need to be in this rat race fighting over the same resources if there were better mechanisms to fund us? Could ending policing at all levels of government from neighborhood watches to the federal military achieve this? 

Join us for a discussion on dreaming about a world without police, and why museums and cultural institutions should join the fight.

4 pm EDT / 1 pm PDT
Museum Unions – Organizing Workshop

Presenters: Amanda Tobin, Maro Elliott, Whitney Stanley, Michaela Flint

Join members of MASS MoCA’s organizing committee and the Portland Museum of Art to learn strategies and information about the unionization process. We will review a timeline, eligibility, strategies, and lessons learned. The conversation will identify how organized worker power can shift traditional priorities and experiences to build a stronger, more authentic museum field.

The recent wave of museum unionization has the potential to fundamentally change the landscape of museum work. Unions can hold their institutions accountable to the promises of racial equity, and ensure they go beyond optical allyship to enact actual policy changes, from hiring protocols to harassment procedures and more. Unions also require transparent communication between leadership and staff. Earlier staff-driven attempts to promote DEAI have proven to be easily dismissed by leadership. Unions provide the legal standing for workers to gain the power needed to effect change.

6 pm EDT / 3 pm PDT
MANIFEST!

Our goal is collective liberation. Join us for a convening wrap-up and tactical conversation about what comes next. How will we hold one another and the field accountable for the changes we want and need to see? Let’s work together to disrupt, dismantle, and manifest this journey towards collective liberation.

This Coalition represents the change-making movements Museums and Race, MASS Action, Museum Workers Speak, The Incluseum, Museums Are Not Neutral, Empathetic Museum, Visitors of Color, and Death to Museums. Collectively, we believe there is inherent inequity in the existing systems alive in our institutions, and that we must address this foundationally through the lens of racial justice and anti-white supremacy. We are committed to effecting real, substantive, and transformative change in the museum field and seeing the manifestations of this work happen in our lifetime.

Unfinished: Revisiting HORSE, a Pre-Covid Project to Support Social Action in Rural Museums Part 2

This is a repost from MASS Action collaborators, The Incluseum.

Zachary Stocks (@Museumorphosis) continues to share with us a project he created called Heritage Organizations for Rural Social Equity (HORSE). This is the second part of a 4-part series. In this post, he discusses the foundational philosophy behind HORSE, outlining why museums should serve as sites for social action, and why that work is important for rural museums in particular.

Part 1 of this 4-part series discussed the origin of this project. Next week, we’ll share part 3 that will present the first two steps of the four-part methodology for rural museums to help create more equitable communities. Part 4 will present the last two steps of this methodology.

Zachary is a returning contributor to The Incluseum; you can read his previous blogpost here.

Part II.

Recognizing the Need for Museum Social Action

If a popular park in your town was to be permanently closed and redeveloped, what would the local response be? Chances are there would be public outcry from all of those who use the park regularly –seniors who get exercise on the walking paths, parents who take their children to the playground, dog owners, soccer teams, those with housing insecurity, and others.

Parks, along with churches, and libraries, have been described as so called “third places”. These are social spaces where people can collectively gather outside of home or work. These spaces share a lot in common with museums, in that they are highly visible (literally sometimes because of their prominent appearance or because of their proximity to government buildings), they featured attractions for visitors, and they are symbols of a vibrant local community. And most importantly, they are public, in that all people can visit them, for free or for a nominal fee.

But, as museum director Lath Carlson has stated, third places have utility. They offer something to their users that fulfills critical needs towards their wellbeing. People support these spaces because they cannot imagine their lives without them. Parks, libraries, and churches all provide vital community services that their users rely on, whether it is a place to gather, to organize, to heal, or to voice their concerns. In this way, they distinguish themselves from museums, which do not have a regular impact in the day-to-day lives of their community members. Would there be a similar vocal opposition about the closing of the local heritage museum as their would in the hypothetical park mentioned before?

“Simply existing can’t protect museums from the financial realities of a declining visitor base and changing interests of younger and more diverse publics.”

Museums, and rural museums in particular, need to find what utility they can provide to their public. At the most basic level, heritage museums take on the challenging and important responsibility of preserving and sharing local history and identity. But that alone does not serve the public in ways that build trust or in build stronger and more productive communities. In the end, simply existing can’t protect museums from the financial realities of a declining visitor base and changing interests of younger and more diverse publics. Museums can better position themselves for the future by taking a cue from the third places, offering a reliable social setting where people can live and play, and also organize for social change.

Is Social Action in Museums Appropriate?

Museums of all sizes are grappling with whether or not it is appropriate for them to serve as sites for social action. It is not uncommon for small or rural museums in particular to write off social action as too controversial. As a challenge, museum professionals should dig deeper into that thought and identify what exactly is divisive about working on behalf of the health and stability of their community. Advocating for the wellbeing of all local people is hardly a bold stance. A heritage museum that isn’t willing to affirm the humanity and basic rights of all community members has no business representing local heritage.

“When rural museums push back against ‘political’ programming, it is not an audit they are afraid of. They are essentially expressing their fear of losing support of those who have traditionally been their core audience base.”

Partisan politics have made museums wary of being branded as “political”, and of the backlash that can come from addressing key issues that attract attention from either side of the political spectrum. It is true that museums may not be appropriate places to endorse policy or candidates, in fact they may be subject to violation of their non-profit status for doing so. However, that fact has been used by museums as an excuse for non-action on relevant community issues. There are plenty of non-partisan capacities by which museums can advance important conversations and actions, such as local forums, targeted outreach to disenfranchised populations, etc. When rural museums push back against “political” programming, it is not an audit they are afraid of. They are essentially expressing their fear of losing support of those who have traditionally been their core audience base.

It is important to recognize that the very act of choosing which histories to feature as exemplary characteristics of local heritage is a political act. These are choices being made by individuals who decide what stories to emphasize and what to omit, usually without much consultation with the community at large. While they may be made in earnest (based on what objects are available and the scope of knowledge of the museum’s staff) these choices nonetheless support the superiority of white and male historical narratives over those of people of color, women, LGBTIQ individuals, and other targeted groups whose stories get left out far too often.

Ultimately there are two main cases to be made for why museums should work towards social progress: the moral case and the business case. The moral justification for social action is the most valid from a humanist perspective. All people are inherently valuable, and each of us has a moral imperative to support one another if we are to live together in a cooperative society. By this standard, social action is an ethical accountability standard for all public institutions. Museums have a responsibility to pursue a more equitable world by advancing knowledge and opportunity towards those whom they claim to represent.

This responsibility is integral for institutions of all sizes to reach a higher standard of practice for our field. A forward-thinking museum is one that acknowledges its gaps and takes proactive steps to correct longstanding imbalances in its programming, policy, and inclusion. Museums misstep when they simply display content and consider their interpretation completed. Instead, we should model our history museums on historical scholarship, critically evaluating assumptions, engaging in review and debate, and elevating lesser-known stories for the enrichment of all. The fact that this is not the primary function of an exhibition or public program is a disservice to the public.

“The message is clear: the status quo will NOT keep everyone safe. For some, the status quo was deliberately created to make them less safe.”

Furthermore, the moral impetus for museums to facilitate social action is an urgent one for all those who are threatened by hateful political rhetoric and discriminatory policy. Just in the month this chapter was written, white nationalists have opened fire in mosques and synagogues, and historically Black churches were burned to the ground; migrant families from Central America seeking asylum were detained and denied the rights guaranteed to them by national and international law; flooding and fire, exasperated by global climate change, have displaced poor people in every state. The Minnesota Senate even passed a budget resolution to cut the budget of the Minnesota Historical Society by $20 million in retaliation for using a Dakota place name in their interpretation of Fort Snelling. The message is clear: the status quo will NOT keep everyone safe. For some, the status quo was deliberately created to make them less safe.

Rural Americans –particularly rural Americans of color—have been largely disenfranchised from national discourse, and often find themselves on the frontlines of emergent violence and hardships as a result. Rural communities need institutions like museums to amplify local voices. If museums genuinely want to preserve and celebrate the unique cultural heritage which they interpret then they need to support its continued existence through active participation in community life.

The business case for social programming is a less compelling one, but no less valid. A 21st century museum-going audience will want to see their heritage museums reflecting their values and interests. As marginalized groups achieve greater social and political opportunities the absence of their historical narratives in heritage museum will become harder to ignore. As a community’s population diversifies –in race, gender, language, etc.—the lived experiences present in the community become more complex as well, and institutions will need to be prepared to meet the needs and expectations of a changing demographic landscape. If museum professionals suspect that there is a social/political disconnect between their current visitors and their expected or desired visitors of the future, they must change to meet the demographic shift. There is no decision to make, as the sustainability of the institution always depends on reaching the next generation, never the previous one.

Funding will also be an issue which drives rural museums towards greater inclusivity. Many foundations are now requiring museums to demonstrate their commitments toward diversity, equity, accessibility, and inclusion in their internal policies and hiring procedures. This is not limited to just issues around identity. All matters of public concern are opportunities for greater local social engagement, including issues unique to rural areas like contested land use, wildfires, and lack of education and technology access. Organizations which sponsor community development seek to support local institutions that are taking an active role in combatting these barriers. Progressive leadership around building stronger, more vibrant communities are motivating factors in determining who merits investment. From a purely financial perspective, museums that are committed participants of local efforts for social change are better positioned for the future than museums that are not.

What Does Social Action Look Like in the Museum?

Depending on how they address local issues, good examples for a socially-engaged rural museum might be closer to you than you think. It may be that the rural museum nearest to you (or which you work in) is already participating in social action without calling it as much. There is a lot of misunderstanding about how social action manifests itself in a museum’s programming. Preconceived notions about social work make it difficult to acknowledge the ways museums of all sizes are already actively working to improve lives within their communities. Nursing, case work, and feeding the hungry are indeed social actions, but so are actions around immigration reform, educating people about diseases and public health, sponsoring environmental stewardship activities –all of which are efforts that museums can take on.

For many rural museums, these programmatic efforts have been standard practice for years, however they have never thought of their institutions as agents for social change. This is mostly a result of nomenclature. In Lois Silverman’s 2010 book Museum Social Work, she provides some standard language to differentiate between the different acts museums use to create positive social change. Social service refers to any actions by museums to improve the lives of their audiences. All museums participate in social service, either intentionally or unintentionally, but not all social service can be considered social work. Within a museum’s social service, programming can be further divided into one of two paths: social action and activism. The author differentiates between the two as providing the ingredients for change to happen, versus pursuing solutions to specific social problems, respectively. While social action can help reduce the effects of social problems by creating opportunities for change, only activist service attempts to resolve these problems.

Consider this example: an urban community is struggling with food insecurity, as many local residents do not have access to fresh foods. A social action by the local museum might be to host a forum or create an exhibit which addresses the issue of food deserts. An activist service by the museum might be to create a community food garden. Both tactics are useful. Individuals need physical spaces and opportunities to raise awareness and share ideas, as well as the infrastructure to support mutual aid.

Rural museums have the greatest opportunity to work within what museum scholar Richard Sandell describes as “community level” social work. Unlike individual-level social work which involves one’s personal and professional development (anti-bias work, community outreach, self-care, etc.) or societal-level social work that seeks to change national or international issues, community-level social practices specifically address shared local problems. Museums which develop social actions and activist approaches to resolve a local issue are well positioned as a central institution working on behalf of community members

How Can Rural Museums Do This Work?

So how do rural museums strengthen communities in more meaningful ways? A good place to start is by acknowledging their barriers. Small and rural history museums are particularly affected by inertia. Limited staff and funding mean museums are often restricted in their ability to take on transformative work. They, especially, lack access to professional development to spark creative approaches to marketing and fundraising, and qualified staff to develop quality exhibitions and programs. Even those small museums which do benefit from professional resources often face systemic challenges in their region which makes innovation difficult. The lack of public transportation, wifi and cell phone service, and crucial local infrastructure supporting the arts and cultural sector are critical obstacles that rural museums have to work against. Some rural museums can work around these barriers, and through the tenacity of key staff or a highly engaged local audience they are able to build sustained support and visitation that allows them to make regular updates and new offerings for guests. But these sites tend to be outliers, as rural museum must often be more concerned with recruiting enough volunteers to keep the doors open. When attendance has stagnated or declined it may be a sign that there is a relevancy gap between what the museum currently offers and what their target audience wants for their time and their dollars.

The prospect of taking on an increased social role with limited capacity and unknown results can be daunting. Low visitation may imply to museum leadership that there is not enough local support to merit investment in increasing the museum’s social accountability, and that it is safer to “do what we’ve always done” than to risk trying something different. I would argue just the opposite is true. It is when there is little to lose that museums have their greatest opportunity to loudly advocate for the needs of their community members, building meaningful new relationships with the public in the process. When museums invest in the wellbeing of local people, they are investing in themselves, encouraging increased patronage by establishing the museum as a trusted advocate on important local issues and a vital gathering place for community conversations.

Zachary Stocks is a public historian and writer. He is the part time Executive Director of Oregon Black Pioneers, Oregon’s African American historical society, and a seasonal interpretive ranger at Lewis and Clark National Historical Park. You can find Zachary online at @Museumorphosis.

Unfinished: Revisiting HORSE, a Pre-Covid Project to Support Social Action in Rural Museums Part 1

This is a repost from MASS Action collaborators, The Incluseum.

Over the next four blogposts on The Incluseum, Zachary Stocks (@Museumorphosis) will be sharing a project he created called Heritage Organizations for Rural Social Equity (HORSE). We welcome this focus on smaller and rural cultural heritage organization since they often get left out of the greater conversations related to equity work in museums.

Part 2 of this 4 part series will discuss the foundational philosophy behind HORSE, outlining why museums should serve as sites for social action, and why that work is important for rural museums in particular. Part 3 will present the first two steps of the four-part methodology for rural museums to help create more equitable communities. Part 4 will present the last two steps of this methodology.

Zachary is a returning contributor to The Incluseum; you can read his previous blogpost here.

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Part I.

In 2017, I watched online as white supremacists marching through Charlottesville, in my home state of Virginia, for the deadly United the Right rally. The attendees were not hooded Klansmen, but angry young white men who looked identical to people I interacted with every day –on the bus, at the gym, and in my apartment complex. I had recently left a job at an African American museum in a major city for a new role at a heritage museum in a small coastal Oregon seaport, hours from the interstate. Without a support network of my Black family, friends, and coworkers, I felt a sudden, terrifying loneliness. I was in one of the whitest corners of the US watching the rise of American fascism out in the open, and nothing about my new job or new home encouraged me to speak out about me fears with any assurances that I would be understood or supported.

I was not alone in my feelings. For over a decade, prominent voices within our field has spoken out about the myth of the politically neutral museum. In the aftermath of several high-profile murders of Black, Indigenous, Jewish, and Latinx Americans, a new chorus of museum workers was speaking out on social media about how our museums had failed to disavow white supremacy. While museums publicly boasted about how they support and serve their diverse communities, their unwillingness to dismantle oppressive internal systems represented the same social inequalities enforced violently by police and the criminal justice system. But their apathy only betrays public accountability. Ambivalence to racist violence, legal and social inequities, poverty, food and housing insecurity and other issues only benefits the perpetrators. Museum neutrality is a security blanket, not a solution. Museums’ fear of being branded as “political” for taking a stance again white supremacy has only allowed racism to proliferate insidiously within their own institution through barrier to entry, microaggressions, and unrecognized contributions of POC workers. There is no “common ground” to be had with those who do not believe in everyone’s right to exist. 

Museums can be great allies in resisting white supremacy, but first, they must acknowledge the lived experiences of people of color, womxn, the LGBTIQ communities, and others, and publicly affirm that their lives matter. With this most basic obligation of empathy and decency met, museums, individuals, and businesses can then work together to use their resources in ways that move us closer to a society where everyone can live and thrive.

I decided that the current circumstances were too dire to sit by and wait for museums to be better. I would use whatever time and energy I could spare to work with others to dismantle oppressive practices in our field. In gatherings of museum workers, I brought with me this determination and my perspective from the heritage sphere. I believe that as keepers of history and truth, heritage museums have a particular responsibility to examine the ways they have historically perpetuated (and still perpetuate) systemic inequality. And, that when heritage museums recognize these realities and stop avoiding “controversial” topics, they can start leveraging their power, trust, and influence to heal historical trauma and work toward solutions to shared social problems.

But I also represented another demographic amongst gatherings of museum professionals. As a newly rural resident, I was disappointed to see that so-called “field wide conversations” rarely had perspective from museums outside of major metropolitan areas. This is a missed opportunity. Small and rural museums have unique tactics which would benefit the museum community at large, and their communities are typically the most vulnerable to social and economic inequality. Also, by raw number, small local heritage museums actually represent the majority of museums in the United States. 

Back in 2014, my graduate thesis explored commonalities in small museums’ social work efforts. That research revealed the following about the ways small museums participate in local social action:

  • Their social action is rooted in collaboration

  • Their social action is a mutual investment in the community and in their own institution

  • They determine the success of their social action based on noticeable reductions in the local social problem(s) their actions address

(To learn more: Activist Social Work in Small Museums: A Community Level Exploration. University of Washington)

These findings felt significant but seemed incomplete upon later reflection. I was disappointed to have focused my work entirely on identifying the tactical similarities of museums that already do this work, as opposed to offering any guidance for museums to engage in social action for the first time. 

It was because of this that I was determined to create a practical “how-to” guide for rural museums to engage in social action, while also educating urban museums on the community-driven social activism already happening in rural communities, though often by different names and methods than are typically found in cities. 

I started out on this work with the firm moral belief that all of us have a part to play in building the kind of communities we all want to live in. Our public institutions have an even greater responsibility to do so. With that in mind, I decided to look for professional development outside of museums and found it in the practices of grassroots community organizing. In 2019 I applied for, and was awarded, a fellowship with an Oregon-based rural community justice non-profit called Rural Organizing Project to develop new skills in community organizing which I could then apply towards a particular topic or campaign. Using what I had found in 2014 as a foundation, and the training I received from Rural Organizing Project, I worked backwards to create a replicable model for rural heritage museums to recognize their potential to create real social change in their communities and help create a network of museums committed to advancing racial and social equity across Oregon’s rural counties. 

I called this project Heritage Organizations for Rural Social Equity (HORSE). HORSE offered a methodology for heritage museums to creating meaningful social change in their communities based on everything I had learned from my own work and the brilliant work of other museum social activists. The four components I proposed for rural museums to pursue as part of HORSE were the following:

  1. Creating Inclusive Policies

  2. Advocating for Vulnerable People

  3. Developing Responsive Community Programming

  4. Connecting with Other Organizations

For one year, I promoted HORSE through virtual communication and on-site consultation. In all, six museums agreed to participate in the program, representing every region in Oregon outside of Portland. They would be the test pilots for this methodology. To ensure HORSE’s success, I created a website to market the program and assembled a team of strategic advisors representing Oregon’s state and private heritage funding organizations and from the state museum network. 

***

In all, each participating museum completed at least a portion of the HORSE methodology. Staff and board members worked with me to interrogate their organization for bias and develop drafts for new DEAI policies and equity statements, some of which were then ratified and put to use. All but one museum displayed the HORSE welcome signage in their windows, and several museums planned and put on a public program addressing a local social issue, many for the first time. These ranged from a community healing project to commemorate a lynching to a conversation about local drug addiction which would pair a historical talk with a training on how to administer naloxone. 

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The HORSE window signs displayed by participating museums

My goal was for HORSE to sustain itself in perpetuity and grow through the leadership of the first six museums. However, without continuous coordination it was not possible to track participating museums’ progress and support their grantmaking efforts and program development. Remote project platforms I created to connect participating museums to one another never developed into a useful communication network, perhaps as a consequence of the realities of physical separation and unreliable technology that plague rural communities. As well, sites had no incentive to devote their limited time in service to this work. HORSE was free for museums but offered no accreditation or public recognition for their participation. As my own fellowship ended and I took on a new job, I was no longer able to give my own time to travel and facilitate HORSE efforts in progress. It became clear by the fall that HORSE would not be able to continue as intended. After a final presentation on the findings at the Oregon Museums Association annual meeting, I deactivated the project website.

***

It is only now, as COVID-19 has upended our lives and work, that I am returning to the incomplete work of HORSE. This series will share unpublished material for the handbook I had hoped to offer rural museums that joined the HORSE cohort, written between February and October 2019. In it, I called out social problems which disproportionately affect rural Americans of color and others, such as environmental degradation, white supremacist organizing, threats to tribal sovereignty and more. While that handbook was never completed as intended, the writing remains as relevant as ever, particularly as coronavirus has had an outsized impact on the health and economies of rural communities more so than big cities.

The slow decline of the rural heritage museums I wrote about almost two years ago has accelerated in unimaginable ways. Here in Oregon, many small museums which are the only keepers of tremendous community history will never open their doors again. I am grieving for them, for the people they employ, and those they serve. My hope is that the heritage museums that make it through the pandemic will recognize that the old ways of business no longer apply. Their job now –unquestionably—is to give back to their communities through the resources they have in pursuit of a better world. Perhaps the methodology I presented through HORSE can still serve as a useful model for museums looking ahead to what they can become.

Zachary Stocks is a public historian and writer. He is the part time Executive Director of Oregon Black Pioneers, Oregon’s African American historical society, and a seasonal interpretive ranger at Lewis and Clark National Historical Park. You can find Zachary online at @Museumorphosis.

Museums and Anti-Racism: A Deeper Analysis

Museums [are] sharing the #BlackLivesMatter hashtag alongside works by African American artists. In an ideal world, this show of solidarity would be powerful. But, as a former employee of Creative Time, The Studio Museum in Harlem, and the Metropolitan Museum of Art, I, like many art workers and visitors, have been underwhelmed. Watching ….institutions with historic ties to colonialism use a slogan rather than admit to their own roles in the “race problem” ignites a desire for a more holistic investigation of museums not only as homes for art and culture, but as entities with both the buying power and the political ties to make a lasting impact on life beyond this uprising….   (emphasis ours)

Kimberly Drew, Vanity Fair, September 2020

After observing the museum statements and slogans in June 2020 cited by Kimberly Drew above, MASS Action launched our own “holistic investigation of museums.”  We began to examine institutional public statements that circulated in the wake of the murder of George Floyd, cataloguing and categorizing them to ascertain who was making them and what they were communicating. Some good news: whereas most museums remained silent about the killing of Michael Brown by a white police officer in the #MuseumsRespondtoFerguson Twitter chats in 2014/2015, hundreds of museums felt compelled to comment after the murder of George Floyd in 2020. However, our initial analysis of these comments indicates that very few museums see themselves as part of the problem. Most statements condemn racism in U.S. society or in the museum field, but do not connect the museum’s own systems and practices to the issue.  

Why does it matter that museums acknowledge participation in systemic racism and racist practice? Museums and other cultural organizations must be able to recognize racist attitudes, policies, and impacts in their own history and practice in order to understand and change them. Other fields are taking the lead; for example, organizations like the Sierra Club are publicly acknowledging that their founders and early leaders were often contemptuous of the Indigenous peoples whose land they wished to “protect” for white use. Sierra Club founders also believed in white supremacy and supported eugenics and other pseudo-scientific movements that purported to validate white superiority. Their public acknowledgment demonstrates the often-hidden reality of historic American institutions: Deeply embedded racist systems underpin, and continue to shape, thousands of seemingly benign organizations throughout our country.

Moreover, it is essential that cultural organizations view themselves as part of a larger social system that is infused with racism at every level. In museums, racism and white supremacy have resulted in predominantly white boards, administrations, professional staff, docents, and volunteers. We continue to center and celebrate white, straight, cisgender male artists, scientists, leaders, and narratives in collections, exhibitions, and programming. Further, the practices of white collectors and interpretations of white curators and academics have historically shaped how these objects are presented within museums. When museums do display exhibitions centering BIPOC narratives, it is often done in absence of the internal work required to address racial equity within their own ranks. Finally, museum visitors remain predominantly white and middle class despite a generation of museum attempts to attract “underserved” (code for BIPOC) audiences.

Knowing that museums in general approach racism and white supremacy inconsistently at best and rarely with lasting consequence, the MASS Action collective is carefully reading museum statements and asking: What language are they using? What is their stated level of commitment to anti-racism? And, most importantly, how does their stated commitment align with their actions?

Our study is a work in progress. To date our collective members have looked at the websites and social media posts of the 1,088 museums accredited by the American Alliance of Museums, the largest professional organization of museums in the United States. The list includes museums large, medium, and small, from all over the country, representing various disciplines. Of these 1,088, 572 made a racial equity-related statement on their website or on social media; 512 did not. Some statements have already been taken down while others remain. Some have been released and replaced several times as each iteration met with criticism from internal and external communities of color.

Of the 1,088 accredited museum, 572 made a racial equity-related statement on their website or on social media and 512 did not.

Our motivation: We consider each statement (or lack thereof) around racial justice as an opportunity for further dialogue and exchange on the topic. If museums are publicly articulating their commitment to racial equity, then they are inviting public accountability on these words. As a collective of current and former museum workers across the country from a wide variety of disciplines committed to advancing racial justice in our field, our goal through MASS Action is to support museums moving from words to transparent and accountable actions

Our methodology: We created a spreadsheet, now open and accessible to the public, that asks first whether an organization made a statement or not. If the answer is yes, we analyze it according to a framework of six criteria—Acknowledgement, Structural Analysis, Actions, Outcomes, Deadlines, Financial Investment—described below with illustrative (anonymized) examples for each:

1. Acknowledgement: Does the statement acknowledge the organization’s complicity in and perpetuation of racism as an institution, including examination of museum history (and impact on staff, as well as community)?

Example: From a state archives and history department: “Systemic racism remains a reality in American society, despite belief in racial equality on the part of most individuals… [Our organization] is, in significant part, rooted in this legacy, [which was] founded in 1901 to address a lack of proper management of government records, but also to serve a white southern concern for the preservation of Confederate history and the promotion of Lost Cause ideals. For well over a half-century, the agency committed extensive resources to the acquisition of Confederate records and artifacts while declining to acquire and preserve materials documenting the lives and contributions of African Americans in [this state].”

2. Structural Analysis: Does the statement provide specific institutional examples of racist and non-inclusive practice by the museum?

Example: An East Coast art museum states: “The first step is to admit you have a problem. Our board is overwhelmingly white. We hired our first Black curator in the museum’s 99-year history only in 2017, and even then only for a single exhibition. A recent town hall revealed stark differences between staff of color and white staff. Microaggressions are far too regular a reality for staff of color. Recent efforts to diversify our acquisitions and exhibitions have made only a minimal impact on the fact that our permanent collection, exhibition schedule, and social media remains heavily dominated by white artists.”

3. Actions: Does the statement give examples of actions the institution will take to address the above described racist/non-inclusive practices?

Example:  An art museum on the West Coast lists the following points in their plan for addressing racism and colonialism. Each point contains an explanation of the process and desired results: Examining our collections; Representation; Listening; University student community; K-12, Families, Teachers; A new narrative.

4. Desired Outcomes: Does the statement articulate desired outcomes of anti-racist/inclusive actions? These are key to setting measurable goals so that  the institution can gauge its progress in anti-racism and equity work.

Example: The art museum cited above promises to collaborate with its communities in order to examine the collection’s provenance and expose colonial structures: “We must confront the fact that the racist, colonial, and imperial structures that brought about this moment have historically been the same structures on which museum collections were built….We will invite the public into discussions led by our Curator and Registrar to turn problematic provenance into teachable moments…”

5. Deadlines: Does the statement provide estimates of how and when anti-racist/inclusive actions will occur? Deadlines create transparency around commitments and ensure collective accountability to actions.

Example: Very few museums provided a timeline for action, but a large East Coast art museum published a list of 13 commitments to addressing racism at all levels, providing budgets and deadlines in a number of cases:

  • “Expand focus on collecting art by BIPOC artists. Within the next 12 months, establish specified acquisition endowments with a total value of $10 million to increase the amount of works by BIPOC artists in our 20th- and 21st-century collections.”

  • “Implement new Supplier Diversity Policy to award increased levels of business to Diverse Suppliers (defined as at least 51% ownership by BIPOC, women, LGBTQ, and/or veterans) by the end of Fiscal Year 2021.”

6.  Financial Investment: Does the statement commit any funding to the achievement of the above? Knowing that institutions often cite lack of funding as an obstacle to doing any kind of work, and remembering that “budgets are moral documents”, we see this as a key need. (quote often attributed to Dr. King, though its exact source is unknown)

Example: Few institutions made financial commitments, but a museum at a Southern university published financial commitments made in their institutional statement: “[The university] will increase funding for minority programs and departments to positively affect the Black student experience. In the short term, we have identified fundraising opportunities to support the African American Cultural Center— please consider giving [here]. In the mid-term, we’ll study the type of activities and programming that contribute most directly to Black student recruitment, retention, and engagement. And in the long-term, [the university] will work to build seed funding and a development pipeline for these activities and programming.”

As trusted institutions in society, museums  not only have the duty to uphold that societal trust, but also the moral obligation to act as cultural centers of community for and by all. If they fail to do this, society will leave these institutions behind as relics of a past era, irrelevant to our society today.

The MASS Action collective continues to review the responses (or non-responses) of all AAM-accredited museums on the spreadsheet. Non-responses can also tell us something about a museum’s relationship to social justice. The #MuseumsAreNotNeutral movement highlights the myth of individual or institutional “neutrality”. Any action (or non-action) we take either supports anti-racism, or re-entrenches the status quo; silence in the face of racism becomes complicity. However, we understand that the public statements are just one facet of a very complex story. We are therefore asking museum representatives and individual staff members to share more of the context and process that led to the statements made in June, as well as the ways in which the museum does or does not practice anti-racism in its day to day operations via a survey, data from which will be aggregated and anonymized. 

Once we have aggregated the data from the external-facing statements and internal processes, we plan to release the information in a variety of formats in hopes that it will provide a coherent picture of the fieldwide response and position towards anti-racism and racial equity. We realize that looking only at AAM-accredited museums this is a partial picture. We realize that looking only at AAM-accredited museums provides a partial picture. There are thousands of museums outside the accreditation system and many of these may have released statements as well. We believe, however, that this initial study of 1,088 institutions can provide valuable information on the strengths and weaknesses of our field’s understanding of racist systems in our past and present and their effect on staff, visitors, and the community at large. 

We offer the six criteria through which we analyzed the statements as a template for organizations that might wish to reflect upon their ongoing institutional commitment to address systemic racism. Again, through this accountability campaign, MASS Action intends to deepen examination and dialogue about how we as a field will commit to uprooting and replacing oppressive systems, and provide the learning resources and transparent platforms of accountability for museums to work towards this goal.

We are hoping to collect as much data as possible, so please send the survey to your colleagues in the field, share on social media, and encourage your institution to participate. We need your help. Submissions will be accepted on an on-going basis with first-round analysis beginning on November 23.  

MASS Action is a nation-wide collective creating a community of learning and practice and working to create more equitable, racially just practices within our institutions. 

From Statements of Solidarity to Transformative Action & Accountability

This is not a statement.

In the recent history of museums, there have been many statements on equity written, but questionable progress towards real change in this direction. There was Excellence and Equity in 1992, Museums Respond to Ferguson in 2014, MASS Action in 2016, and most recently in June 2020, an unprecedented number of statements by museums denouncing racism and aligning themselves with Black Lives Matter. I would venture that another statement is being written somewhere right now as I type this.

Woven between and among those statements and movements over the last 40 years are hundreds, if not thousands, more statements, blogs, publications on the topic of diversity, inclusion, equity, and accessibility. Millions of hours of thought-work by colleagues across the country. We’ve held conversations, convenings, conferences, protests, and interventions. Multi-million-dollar grants have been awarded.

In the meantime, while statements are being written, conversations held, diversity grants awarded, somewhere a museum worker of color is leaving the field. Somewhere a museum worker of color is sharing their experience in an exit interview, which is dutifully recorded and disregarded as its own statement on the state of the field. 

How many statements will it take before we begin to see real change?

The number of statements is, perhaps, unimportant. The essential question remains: What needs to happen to affect substantive change in our field? This is, of course, not to undermine the efficacy of statements. It is important to make your position known, to make a stand of solidarity with communities who are hurting and grieving. But more than words, we must see action. And even more, we must commit ourselves to transparency and accountability around those actions.

Over the coming year, MASS Action is committing itself to holding our institutions accountable to the statements they’ve made committing to racial justice. We are holding up a mirror to our organizations to generate alignment between their words and their actions, and collaboratively working towards the abolition of racism and all its manifestations in our institution. Below, we are sharing a brief timeline of events that have transpired this summer—because to understand where we are going, we have to understand where we have been.

What happened? An annotated timeline of museum responses to the murder of George Floyd.

In the days following the murder of George Floyd at the hands of the Minneapolis police on May 25th, as a global uprising began in protest of the systemic violence against Black bodies, companies and organizations of all types began to post statements of solidarity. On June 2, via the enigmatic social campaign #BlackoutTuesday, a large number of museums—institutions which had previously been silent on social justice issues—waded in with statements expressing solidarity with Black Lives Matter. This was a curious phenomenon, particularly for those of us in equity and justice-related movements in the field who remembered the silence from museums after Michael Brown’s murder in 2014, which catalyzed Aleia Brown and Adrianne Russell’s work around #MuseumsRespondtoFerguson.

But now six years later, on this day in June, 2020, there were all kinds of statements from museums. Some statements read as an earnest wake up call. Some recognized their need to “do better”. Some were empty--quite literally, just empty black squares with no accompanying text. Some read as virtue signaling, while others as a safety cue to Black staff or patrons. Many expressed outrage and solidarity, pointing fingers outside their walls at the culprits of racism and white supremacy (but forgetting what many of us learned in elementary school that when you point a finger, three point back at you). In several instances, museums posted statements and then days later returned to social media to post another statement clarifying or apologizing for their previous statement.

On this same day, this day-of-museum-statements, the American Alliance of MuseumsDirector of Inclusion Andrew Plumley posted an article on AAM’s website, cautioning museum leaders:

Do not consider making a public statement without making an internal one first. In our experience, organizations have often released public statements about current events without addressing the issues internally with staff, leading to many staff members of color feeling oppressed within their own organizations. Your museum’s public commitment to DEAI must align with its internal one.

His words would immediately ring true. In the hours and days following the tidal wave of museum statements, audiences and staff alike were already calling foul. Social media responses were coming in from the public, while heated discussions were happening internally among staff.

On June 5, in an essay entitled “Enough Already with the Statements of Solidarity, Arts World” Kaisha S. Johnson, Founding Director of Women of Color in the Arts, stated it plainly: “There’s no room for solidarity in white supremacy culture.” Advocating for more than expressing platitudes and sentiments, she goes on to say, “[This] isn’t about ‘changing hearts and minds,’ … [it’s] about systems change.”

By June 7, the New York Times picked up on the growing tension between the statements and their public reception, observing that to many staff and audiences, museum statements of solidarity and posting black boxes on Instagram were “judged insufficient”; museums instead needed to address their own institutional racism. “It’s not enough to issue these toothless statements,” #MuseumsRespondtoFerguson’s Russell was quoted from a tweet earlier that week, “and that’s why I wish museums would just be quiet unless they’re going to tell the truth.” Pointing to the systems of white supremacy baked into museum structures, the NYT article’s authors observe that, “Such efforts to meaningfully contribute to the conversation are especially sensitive because many of the institutions are led by white executives who answer to boards largely made up of wealthy white trustees. That composition has long fueled suspicion that arts organizations are inherently resistant to — or incapable of — real change.”

In a conversation hosted by AAM on June 9, Lonnie G. Bunch III stated that if museums wanted to respond to this moment, they should be turning the lens inward, and “getting their own house in order” to ensure that “your house reflects the world that we think we serve.”

On June 10, in a powerful call to action, wrapped in an elegant cartography metaphor, Dr. Porchia Moore underscored this disconnect between the statements and lived experience. She describes how museum professionals (often those with less access to structural power, and often BIPOC) have been creating “maps” for institutions to use to drive systemic change, and yet most of these efforts have been silenced--or perhaps even worse: tolerated enough to survive but not supported enough to thrive. [See the definition of repressive tolerance in the MASS Action Toolkit, page 41.]  “By these solidarity statements,” she writes, “one would assume that museums were using our maps. While in fact, Black lives are the very ones which have been negatively impacted by the current furloughs, lay-offs, policies, and practices of museums.”

Throughout the month of June, in another remarkable, and perhaps unprecedented, occurrence, large numbers of former and current museum staffers began sharing personal accounts of racism in their institutions via a series of open letters, petitions, newly-created websites, and social posts, each detailing how the externally-facing statements made by their museums did not match the experiences they have had internally. These accounts challenged the tactic of museums that “focus on symbolic and temporary gestures to appear inclusive and diverse, while avoiding real structural change.” They demanded the cessation of “performative allyship and virtue signaling” and instead called for a commitment to action and accountability. Almost all of them shared robust lists of recommendations—or what Dr. Moore identified as “maps”—for what museums can do now to move forward to become more racially just spaces.

So many open letters and petitions were distributed that an Annotated Bibliography of Institutional Callouts was created by Dirt in collaboration with Art + Museum Transparency to serve as a digital resource for documenting and archiving this material in order to “highlight the power of collective, community-oriented response to such a lack of accountability and deep inequities.”

These open letters and petitions were pulling at loose threads of the curtain, unraveling it to reveal a pervasive culture of white supremacy within our institutions. In several instances, the letters and public actions were effective in creating action from institutions who might have otherwise repressed or ignored the requests from staff had they stayed internal:

On July 6, in response to the demands enumerated by the NYC-based museum workers collective For the Culture, the Met announced thirteen commitments to anti-racism in an effort “to align words and deeds, to bring meaningful change through systemic improvement in our policies, practices, and priorities” with a pledged $3–5 million fund to support the initiatives.

And on July 11, a senior curator resigned from SFMOMA after a petition circulated calling for his resignation due to white supremacist language. Another staff person, the director of external communications, resigned after deleting a comment on the museum’s instagram by a former Black staff member, which sparked the No Neutral Alliance collective (which is also calling for the resignation of the museum’s director).

Notably, and painfully, several staff of color have also resigned from their museum posts in the past few months, citing oppressive work environments. This bears repeating: In the middle of a pandemic, in the midst of layoffs and a global financial crisis, several staff of color chose to leave their institutions because it would be less traumatizing to face financial uncertainty than to stay employed at that institution. Let that sink in for a minute.

In an essay entitled “No longer in extremis,” one such museum worker, Andrea Montiel de Shuman, announced her resignation from the Detroit Institute of Art and shared a series of incidents ranging from disappointing-to-traumatizing at her former museum. She implores both her former employer and the field at large to consider how it negatively impacts both staff and visitors of color. She challenges the reader with the following questions:

“How can we believe in the transformative power of [the museum] and yet so blatantly ignore or even deny its potential to inflict severe pain and trauma? Why do we deserve the support of our diverse communities if we do not do our best to respect them and incorporate their diverse perspectives?”

Dr. Kelli Morgan, a curator at Newfields, resigned from her position describing a toxic work culture that fails people of color. In an essay entitled “To Bear Witness: Real Talk about White Supremacy in Art Museums Today” (written and posted a few weeks before her ultimate resignation), she references the “disingenuous statements of solidarity that have flooded social media and museum websites in the last few weeks,” many of which read as “flagrant hypocrisy in the face of deliberate institutional obstruction, hostility, and erasure of Black curators and employees.” She goes on to share the unjust paradox many Black museum employees experience: “What we do not speak honestly enough about are the very distinct ways in which racism and sexism are utilized to traumatize us and oftentimes undermine our work—the very work that our respective institutions claim they want—and often recruit us to do.”

What happens now? An invitation for Accountability.

Throughout all of this, the MASS Action collective—comprised of museum staff from across the country—had been convening over the summer to talk about what we had been witnessing in museum responses to Black Lives Matter, and the staff and public responses to those statements. It is evident that in the intervening years between #MuseumsRespondtoFerguson and the current moment, there has been enough of a shift in museum positioning that more institutions felt called to step forward in solidarity. But why, then, does it feel like in many ways nothing has changed? As expressed in the articles and letters cited above, many of the statements ring hollow, absent of real commitments to action and accountability.

We were curious, after the carefully-crafted social media posts were made, and the audience’s responses dutifully monitored and managed, what is happening inside these museums? Are institutions still engaged in the anti-racism solidarity work that they signaled on social media?

With these questions in mind, we launched a campaign exploring how we might narrow the gap between institutional positioning and institutional accountability. Over the past two months, the MASS Action collective has been aggregating data from the 1,088 AAM-accredited museums in the US. [We chose AAM-accredited museums as a starting point, wanting a representative sample of type of museums, geographic area, and budget size.] We have been cataloguing statements made in the wake of the uprising, and in the coming weeks, we will share our framework and points of analysis from this data. Our ultimate goal is to support museums, as public institutions, holding themselves accountable to their publics in their articulated anti-racism work.

This work is not about calling anyone out for the sake of it or public shaming. We consider each statement, or lack of statement, issued by a museum on the topic of racial justice as a public record, and as such, it is an invitation for the public to engage in further dialogue on the topic. Further, Dr. Ibram X. Kendi states that being anti-racist requires “persistent self-awareness, constant self-criticism, and regular self-examination." So, we are proposing an open and ongoing mechanism for institutions to self-examine through the lens of anti-racism and make their learning visible to their publics.

If your museum didn’t write a statement because you don’t see it as your role, we encourage you to reconsider what it means to be a museum, a public institution, and understand how your silence in the face of racialized violence is complicity. If your museum did not make a statement because you knew it would ring hollow because you could not back up your words with actions, we recognize this tension and encourage you to continue learning and realigning yourself with anti-racist practice. If your museum made a solidarity statement for optics, but your institution does not yet fully understand what it means to undertake anti-racism work, we appreciate you opening the door to this conversation, and encourage you to do the self-examination requires to align your public-facing words with your actions. If your museum made a statement, is openly, transparently, and fully committed to a longitudinal process of anti-racism work, we thank you for creating a model of possibility.

In undertaking this project, we are grounding ourselves in radical hope--that is, a commitment to the possibility of something that transcends our current ability to grasp it. We may not yet know the path to the future, but to borrow Dr. Moore’s cartography metaphor, we wouldn’t be making maps if we didn’t have hope that it was possible to get there. Quoting from adrienne maree brown, she writes that this a “healing behavior”—the ability to “look at something broken and see the possibility and wholeness in it.” As a Critical Race Theorist, Dr. Moore states that she interrogates museums “not because I abhor them or because I want to see them die; but because I want to witness and be a part of their necessary rebirth. I love museums, deeply. I just don’t like where they appear to be headed.”

In “Enough Already with the Statements of Solidarity, Arts World,” Kaisha S. Johnson quotes James Baldwin: “If I love you, I have to make you conscious of the things you don’t see.” On one of our recent MASS Action calls, Janeen Bryant also picked up this thread, pointing us to the words of Che Guevara who said, “At the risk of seeming ridiculous, let me say that the true revolutionary is guided by a great feeling of love. It is impossible to think of a genuine revolutionary lacking this quality.”

Because this work is grounded in revolutionary love and radical hope, what we are proposing is not about making incremental “diversity” reforms. Reforming an oppressive institution only serves to make the oppression less visible, but no less visceral to the people experiencing it. The anger that people are feeling about museums posting empty statements is justified. We are talking about real violence here, real lives lost. The idea that an organization could post a black square on June 2, and then go back to business as usual on June 3 is not okay. Museum “normal” has not been okay for museum staff of color, ever. So returning to normal is not an acceptable path forward.

In their transparent and detailed Anti-Racist Commitment statement, Capacity Interactive points to the viral essay on the Covid pandemic by Arundhati Roy. Substitute the words “social uprising” for “pandemic”, and it equally applies to this moment:

"Nothing could be worse than a return to normality. Historically, pandemics have forced humans to break with the past and imagine their world anew. This one is no different. It is a portal, a gateway between one world and the next. We can choose to walk through it, dragging...dead ideas....or we can walk through lightly...ready to imagine another world. And ready to fight for it.

There is an urgency to this moment, and we must be willing to fight for it. We must stay watchful, hold ourselves and our institutions accountable for our words, and push towards transformative action and the abolition of racism. We hope in the coming weeks you will join us in this movement towards racial justice in our institutions and beyond.

A luta continua.

---------

For updates, follow us on Twitter & Instagram

To learn more or get involved, click here.

Waking Up to Wokeness (Actually, “Woke” is Over, It’s Time to Do the Work): An Open Letter to Museum Peers

Dear Museum Peers:

Over the course of the past few weeks museums have entered (read: tripped, stumbled, belly- flopped) into a several decades-old discourse on the role of race in American society. I should correct, *some* museums have just discovered that racism still dictates American society. Many culturally-specific museums have been engaged since their foundings. For those museums and museum workers who are just waking up, this one’s for you.

So, you’ve just discovered racism continues to be the defining characteristic of American social systems and museums are included in those systems. Great! That’s Step 1.

Now you may be noticing some complex, nuanced discourse that is new to you. It is not new to those who have been doing this work (ignored by yourself and those like you) for years.

So let’s be clear. You are on Step 1, the field is on Step 10, and the rest of us are on Step 50. (Notice the potential for conflict here.)

You have woken up not at the start of a revolution, but in the middle. And you need to catch up. Fast.

But while you’re catching up (i.e. reading Critical Race Theory, Incluseum, MASS Action Toolkit, and antiracist theory, and many, many more) ask yourself: Am I the leadership we need right now?

Chances are if all of this feels new, then you are not yet equipped to lead the field into the next chapter of this revolution.

And that’s ok.

For far too long our field has been led exclusively by white, cisgenered, male, privileged, overly educated, wealthy, elite, upperclass, heteronormative, abelist, colonist gatekeepers. This may feel like charged language, but museums have existed as gatekeepers since their inception.

What happens is our museums reflect our leadership. So while we preach inclusivity we are in actuality white, cisgenered, male, privileged, overly educated, wealthy, elite, upperclass, heteronormative, abelist, colonizers.

It is time for new leadership. And not just copies of our old leadership, otherwise completely privileged but in black and brown shades. I, myself, fall into a lot of these categories. We all have to be honest with ourselves and our organizations about our own privilege and how our privilege is holding our institutions back from progress.

This is not a hostile takeover. Too many of us have lost jobs in COVID, notably, a disproportionate number of BIPOC and front of house workers. We’re not advocating for more mass firings. But it’s time to restructure. Serve your institution in the best ways you can. And make space for others to lead the fight against racial injustice.

This is going to be uncomfortable. It’s going to hurt. But we have to do the work.

Disruptively yours, Kayleigh

Museum Workers Relief Fund: a Museum Workers Speak initiative

MASS Action supports Museum Workers Speak’s efforts to raise money in this time.

Here is their statement from their website:

Let us be frank: museum workers were already in crisis before the effects of COVID-19 hit. So many have been scrambling to get by, living paycheck-to-paycheck, piecing together multiple part-time jobs, taking out loans and struggling to pay them off. Pay disparities between leadership and frontline staff have perpetuated racial and economic inequity in institutions that profess to serve the public good. Employer-paid health insurance or paid time off is a pipe dream for many.

Now, as museums react to the unprecedented financial threat of an ongoing pandemic, we are seeing the usual inequities at play in their responses. Countless workers have been laid off, furloughed, or had hours cut -- particularly part-time, emerging, and mid-career workers -- while in many cases executives are taking paltry pay cuts (if any at all). Those at the top are prioritizing the longevity of their institutions and collections over the well-being of the staff who keep them running. The truth is that museums simply cannot function without security guards, educators, maintenance workers, and visitor services staff--often the most racially diverse groups within disproportionately white and white-led institutions. The lack of regard for the financial security of these staff members is revealing of institutional values. COVID-19 is new, but the outsize impact of hard times on workers in precarious positions is not.

Our vision for the Museum Workers Relief Fund is one of radical redistribution, in which individuals leverage whatever privilege they can to support their peers who have been disposed of by museums. We will raise funds to put $500 in the bank accounts of as many museum workers as we possibly can with a starting goal of raising $50,000, without any form of means-testing, as a demonstration of radical trust and solidarity.

We learned long ago that the institution does not love us and that museums do not have our backs. But as museum workers, we can lean on one another for support and solidarity. And as more museum workers continue to speak up, we can build upon this network of support and advocacy to inspire more radical action.

-Museum Workers Speak

To donate to the fund, click here.

Applications are now open. Museum Workers Speak will announce drawing dates when benchmark fundraising goals are met. The first drawing will be held on MAY 22. Click here to apply.

Visit the Museum Workers Relief Fund website to learn more.

Equitable Institutional Sustainability in Times of Crisis

In light of all of the high-priority financial factors that must be considered in this time of crisis, the MASS Action collective urges museum leaders to center equity as the most critical value in the decisions that lay ahead.

Why Equity

As we have seen over the past few weeks, this crisis is exposing already-deep inequities that exist in American society―impacting marginalized communities more immediately and severely than the rest of the population,[i][ii] posing a higher risk for persons with disabilities and chronic illness, exacerbating vulnerabilities in Native American communities,[iii] and disproportionately killing those in African American and Latinx communities.[iv] This global health crisis will spark a national economic crisis, which will impact everyone and take time to recover from. And yet, it will impact some more deeply; some populations will recover more quickly, while others still will directly profit from it.[v] Despite the losses in stock portfolios due to the crisis, the 1% have never been more privileged than they are right now.[vi]

Futurists and scholars posit that the exposure and resultant harm of these inequities will have a profound impact on our country moving forward.[vii]

  • Theda Skocpol, professor of government and sociology at Harvard, predicts this inequality gap will only widen after coronavirus. She points out that, “...most of the wealthiest 20% of Americans will continue to earn steady incomes [throughout this crisis] while having necessities delivered to their front doors. The other 80% of Americans lack that financial cushion. Many will struggle with job losses and family burdens. They are more likely to be single parents or single-income households.” And so the gap widens.

  • Cathy O’Neil, author of Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy, emphasizes these widening inequities―as we “see the extent to which rich, well-connected and well-resourced communities will have been taken care of, while contingent, poor and stigmatized communities will have been thoroughly destroyed”―will spark a political uprising.

  • Astra Taylor, author of Democracy May Not Exist, but We’ll Miss It When It’s Gone, suggests that this moment in our nation’s history offers an “unprecedented opportunity to not just hit the pause button and temporarily ease the pain, but to permanently change the rules so that untold millions of people aren’t so vulnerable to begin with.”

We are at a critical crossroads as an institution, as a nation, as global citizens, to rebuild. The notion that we will not be able to―nor should we―go back to the way things were is becoming more clear. What we will learn from this crisis, what we will take from it, and how will it change us? When we look ahead one generation, to the year 2050, will this nation have addressed the inequities surfaced during this crisis, or will we continue to accept them as inevitabilities? Will cultural organizations have stepped up to the changing demographics in a new environment that is increasingly more diverse, or will we continue to operate at the exclusion of the majority of our communities?

This unprecedented time creates an impulse to look forward to creative solutions, but many of those solutions will be predicated on how we act in the present. We must ask ourselves, when we imagine 2050, are we laying the groundwork for a better future today? Our actions in this time must be rooted in our values, chief among them equity, which creates a path towards not only a more just future, for all members of our society, but a healthier, more sustainable institution. Time and again, whether in healthcare or education or community-building, research and lived experience has shown that centering the people who are most vulnerable and at-risk ensures better outcomes for everybody. Museums can choose to weather this crisis in relative isolation, or step out as leaders in our field, shifting the paradigm to model a values-driven response, taking a human-centered, empathetic approach to the challenges ahead, and centering those most affected.

So how do we prioritize equity in our decisions and actions now and moving forward? We do it through transparency and reciprocity with staff and civic responsibility to our communities.


Transparency in Communication & Decision-Making

It is essential in this moment of crisis to commit to transparency in communication and decision-making. Transparency calms fears and builds trust among staff. But it is not enough to say you are being transparent, you have to be transparent. For example, sharing that you are “considering all the options” on the table is not transparency. As a leader, it should be a given that you are considering options. Transparency is sharing with employees what those options are so that they can better plan for the future. Transparency involves having empathy for staff and providing timely information instead of waiting until you know all of the answers. Leaders should be clear about the challenges and provide, to the best of their ability, an assessment of the immediate impact of the current situation on the institution, as well as potential long-term effects. This requires communication even when they don’t have all of the information, to reveal as much as they can about sensitive information.[viii] Be forthright. Remember, your employees are adults. Treat them with trust and they will reciprocate.

Practicing transparency will require new methods of horizontal communication, instead of top-down information sharing and decision-making. Create a new forum or model for this, such as creating weekly “town hall”-style discussions with staff in order to allow communication to move in both directions rather than traditional top-down report outs. This provides a space for trust-building and collective sense-making.

Employees, Empathy, and the Bottom Line

For many cultural institutions, staff salaries and benefits comprise half, or more, of their total budget.[ix] When organizations are faced with a budget shortfall, it is often most expedient to look at cutting the human resources. Research shows, however, this is often not the best short-term or long-term solution. Instead of approaching this crisis from a solely financial standpoint, how might we model “institutional empathy” by prioritizing care for staff?[x] A trio of CEOs, who recently penned the article “The Coronavirus Crisis Doesn’t Have to Lead to Layoffs” in the Harvard Business Review wrote on this topic: “Going through a downturn and making tough decisions to keep your company afloat is hard. However, if you lead with compassion you will touch the lives of your employees in an extraordinary way and come out of this potential slowdown stronger than ever before, enhancing the shared values of your staff.”[xi]

Some strategies for putting equity and empathy into practice include:

Commit to no layoffs

As a first response to the financial hardship precipitated by museum closures, many institutions started with layoffs or long-term furloughs of their casual and part-time employees. Regrettably, these tend to have less structural power, and are often occupied by marginalized identities who may already be most impacted by this crisis. Paradoxically, these positions are often the closest to the visitor (visitor services, security, educators); so while these employees cannot perform their regular duties, their skillsets and expertise of visitor engagement could be retasked to focus on digital engagement and other meaningful efforts during the closure.

As the closure extends and reopening dates are unknown, many institutions are also forced to contemplate layoffs of full-time staff to meet budget shortfalls. A layoff takes a harmful financial toll on the individual employee (78% of Americans are living paycheck to paycheck)―not to mention the loss of health benefits at a time they are more crucial than ever. In addition to the financial toll, author Louis Uchitelle in his book The Disposable American, points to a serious psychological toll, as well, writing that layoffs often trigger deep feelings of failure and blows to self-esteem from which people never fully recovered.[xii]

Leaders also underestimate how much disruption layoffs cause to the whole institution in the short and long-term, consuming everyone in the organization for years to come. Employees who remain are extremely distracted, because they’ve lost colleagues and are worried about their own jobs.[xiii] A 2002 study by Stockholm University and University of Canterbury found that after a layoff, survivors experienced a 41% decline in job satisfaction, a 36% decline in organizational commitment, and a 20% decline in job performance.[xiv]

It is also important to consider the social and cultural capital at stake. Particularly in laying off part-time or emerging professional positions, roles often filled by BIPOC colleagues, whose presence--and the social, emotional, and cultural resources they bring--are used and relied upon by the museum to create relevant connections to our audiences. The value and power of these forms of non-monetary capital (which includes their interpersonal relations, lived experiences, and networks) cannot be underestimated as the museum has to think about what to cut. These forms of "capital" take years to develop and fracturing these relations now will have long-term repercussions that may not be repairable for years to come.  

These complex factors must be understood and considered before making staffing decisions. The budget issues most museums are facing are serious. It may be unrealistic or unsustainable to think that all museums can commit absolutely, and indefinitely, to avoiding layoffs. However, every institution can commit to a process of exhausting all available equity-centered options before moving forward with layoffs. And if layoffs do eventually become inevitable, commit to proceeding with full transparency around decision-making and empathy and compassion for those impacted.

Share the Pain

In an often cited example, Honeywell CEO David Cote avoided laying off a segment of employees and causing deep financial hardship on the select few, he decided to “share the pain” or divide the responsibility of a lighter financial hardship across the entire workforce. “Generally speaking,” he wrote, “not everything is about money. People aren’t mercenary, and they want to be part of something successful that is bigger than themselves.”[xv] Echoing this idea, the trio of CEOs in HRB write, “One common misconception is that most people primarily look out for themselves in turbulent times. On the contrary, our experience is that during a crisis, individuals overwhelmingly prefer to make sacrifices if it means that their company can help more of their colleagues keep their jobs.”[xvi] Oakland Museum of California just provided an example of what this looks like in practice, announcing hours reductions for 106 full-time staff in order to retain 44 part-time staff and avoid layoffs.

Pay Reductions: Equity over Parity

As a first step to avoid layoffs, some institutions may consider temporary pay reductions for all staff. We are, after all, in this together. However, despite our solidarity, we cannot ignore the nuance of our individual identities and economic circumstances. Therefore, when taking an empathy-centered approach, equity should take primacy over parity. The distribution of income wealth should be taken into consideration: The average museum CEO makes six times what the average museum administrative worker makes, and nine times what a front-of-house worker earns.[xvii] This aligns with national trends, which have seen CEO incomes increase by 200% in the past 20 years, while low to middle class incomes have increased only 20 - 50% respectively.[xviii] To accept accountability in supporting the bottom line, some CEOs and executive leaders are electing to take significant pay reductions to ensure the well-being of the entire staff body.[xix]

Following an equitable model, if pay reductions are necessary for all staff, cuts should be tiered or graduated based on income. For example:

tiered+reductions.jpg

Hour Reductions: Shared Work/Short-Term Compensation

Hour reductions are another approach to avoid layoffs and long-term furloughs. The Coronavirus Aid, Relief, and Economic Security (CARES) Act, passed by the federal government on March 27 in response to the economic impact of COVID-related forced closures, includes federal funding for short-term compensation (STC) or shared-work programs. 27 states have these programs in place.[xx] Here’s how it works: Employers experiencing a closure agree to divide “available hours of work” among a group of employees instead of laying off workers entirely. So, for example, a participating employer might reduce everyone’s hours by 20% instead of laying off 20% of their full-time workforce. Employees on these reduced hours receive unemployment benefits in proportion to the reduction in their hours and retain access to their health insurance.[xxi]

Choice, Flexibility, and Time

Equity is about the existence of choice. In traditional systems, those with power have the ability to make choices that determine the outcomes for themselves and others, while those without structural power do not. In an equitable system, everyone should have the right to self-determination, making choices that best support their individual circumstances. Therefore, once the institution’s budget shortfall has been determined, and cost-saving measures must be enacted, employees should be given the maximum available choices in order to decide what is best for them/their families.

For example, institutions might give employees the choice of:

  • Taking a pay reduction of 5% for one year

  • Or taking a two-week furlough, which the employee could choose to take all at once or spread out over a longer window (for example, one day a week, spread out over 2 months), etc.

This goes back to the importance of transparency. Share the reality of the budget shortfall and allow employees to help in creating the solution. And give as much notice as possible so that employees can plan ahead.

This is particularly important if layoffs have become an inevitability. It is not only best practice to give a window of advance notice; in ordinary circumstances it is mandated under US labor law. The federal Worker Adjustment and Retraining Notification (“WARN”) Act mandates that employers of 100 staff or more give employees a 60-day advance notice of closings and mass layoffs. There is an exception to this advance requirement for “a business circumstance caused by some sudden, dramatic, and unexpected action(s) or condition(s) beyond the employer's control”, which COVID-19 undoubtedly falls under. However, the law still states that, “notice must be provided as soon as practicable.”[xxii] Share information early and often, communicating openly with staff throughout the decision-making process rather than waiting until you have all of the answers―this is empathy in practice.

Equitable Budget Cuts: Preserving Civic Engagement & Community Partnerships

While staffing costs are being reduced, standard practice at most museums is to make across-the-board budget cuts to all non-essential programming costs. In a time of scarcity, it is easy to abandon, or deprioritize community work. It feels sensible. We simply don’t have the money. It is crucial, though, that the equity lens be applied in the decision-making on this front, allowing some strategic funds to stay active for community support. The Empathetic Museum issued this clarion call, “Now more than ever, believe that your institution is part of the civic infrastructure of your municipality. Be in touch with other civic and community leaders so that you can be a part of planning and problem solving for your community.”[xxiii]

What is happening within organizations affects everyone in the communities around them. Our community members, particularly those in marginalized identities and those with disabilities are under serious strain right now: How can we not step up at the time they need us the most? How strong is our commitment to our community if we abandon it when it counts? This is not a time to preserve ourselves at the expense of our communities. Keeping relationships active with community is crucial. It sends a message that the museum understands that we do not operate in isolation, that we are part of a larger community ecosystem. It also reminds people that museums can be important civic leaders, all the time, but especially during this time.

These efforts can be small but meaningful. Being able to offer something, anything, will go a long way right now. There are many examples of organizations stepping up in various ways, despite budget concerns. All My Relations, the Native American nonprofit art gallery in Minneapolis, is offering artists stipends to create PPE masks for frontline workers. This provides a small monetary resource to artists who are struggling with lost wages, and helps support workers in a community where the virus disproportionately impacts its people. The Philbrook’s “Phil the Gaps” initiative is an innovative example, which gives back 10% of membership to Tulsa COVID-19 Response orgs. Indefinite Arts Centre, a disability arts organization, is sending art-making kits out to their member artists so that they can keep creating art from home.

Yes, you need some money to do these things. Prioritize your commitment to community above other programmatic efforts in order to create capacity. Share with donors or administrators of endowments your intention to commit to equity and your community, and ask them to consider making a portion of endowments unrestricted for FY20/21 to help support these costs.

In the meantime, without any funds, you can still signal to your community you stand with them. You can address the racism and xenophobia that run counter to the values of all types of museums (science, history, art, children’s, etc.). We must stand in solidarity with our Asian and Asian American communities and publicly reject the racism and xenophobia that Asians have faced as a result of COVID-19.

The Impact on Sustainability

Weathering this crisis won’t be easy. But these efforts will have an impact. Making a commitment to equity is not at odds with managing the short-term financial bottom line, and in fact, will yield better outcomes in the long-run. In addition to the positive outcomes for staff sustainability and community trust outlined above, trends are also pointing to the positive impact a commitment to equity and the public good will make on donors and funders. Eric Klinenberg, professor of sociology and director of the Institute for Public Knowledge at New York University, suggests that, after years of witnessing disinvestment in public infrastructure, when the crisis abates, the public will “reorient our politics and make substantial new investments in public goods and public services.”[xxiv]

Because of the necessity of pulling together through this crisis, we will become a more communal society as we’ve come to understand our interconnectedness and have shared a sense of solidarity with one another. Funders, donors, and community members will be asking institutions: How did they respond to COVID-19? How did they serve the community during this crisis? Sites such as DidTheyHelp.com are already monitoring how companies are responding to the pandemic. When the crisis passes, a “reputational reckoning” will occur as audiences decide where to direct funds based on an organization’s values. Investing in our staff and showing up for our communities despite our financial woes―rather, precisely because of our financial woes―will pay off.

Archon Fung, professor of citizenship and self-government at Harvard University’s John F. Kennedy School of Government, envisions that the coronavirus crisis might sow the seeds of a new civic federalism, in which states and localities become centers of justice, solidarity and far-sighted democratic problem-solving.[xxv] Museums, as civic institutions, are well-positioned to be leaders in this new future if we choose equity today.

Will we stand in solidarity with one another?

———————————————————————————————

[i]Vox, Every aspect of the coronavirus pandemic exposes America’s devastating inequalities, April 10, 2020.
[ii] Brookings Institution, The effects of the coronavirus outbreak on marginalized communities, April 2, 2020.
[iii] ABC News, Indian Country faces higher risks, lack of resources in COVID-19 fight, April 3, 2020.
[iv] New York Times, Virus Is Twice as Deadly for Black and Latino People Than Whites in N.Y.C., April 8, 2020.
[v] The New Yorker, The Price of the Coronavirus Pandemic, April 13, 2020.
[vi] New York Times, America Will Struggle After Coronavirus, April 10, 2020.
[vii] Politico, Coronavirus Will Change the World Permanently. Here’s How., March 19, 2020.
[viii] Harvard Business Review, Communicating Through the Coronavirus Crisis, March 13, 2020.
[ix] Association of Art Museum Directors, 2019 Salary Survey.
[x] The Empathetic Museum, How to be an Empathetic Museum in this Troubled Time, March 20, 2020.
[xi] Harvard Business Review, The Coronavirus Crisis Doesn’t Have to Lead to Layoffs, March 20, 2020.
[xii] Quartz at Work, The short but destructive history of mass layoffs, July 12, 2019.
[xiii] Harvard Business Review, Honeywell’s CEO on How He Avoided Layoffs, June 2013.
[xiv] Dan Reid. Operations Management: An Integrated Approach, 7th edition. S.l.: WILEY, 2019, p. 231.
[xv] Harvard Business Review, Honeywell’s CEO on How He Avoided Layoffs, June 2013.
[xvi] Harvard Business Review, The Coronavirus Crisis Doesn’t Have to Lead to Layoffs, March 20, 2020.
[xvii] Hyperallergic, Study Finds Museum Salaries Are Rising Across the Board, Despite Huge Disparities, July 4, 2017.
[xviii] New York Times, America Will Struggle After Coronavirus, April 10, 2020.
[xix] Forbes, CEOs Are Cutting Their Own Salaries In Response To The Coronavirus, March 30, 2020.
[xx] Homebase, What to Know about Short-Time Compensation Programs, accessed April 14, 2020.
[xxi] Politico, The Smart Way to Save Jobs in the Time of Coronavirus, March 18 2020.
[xxii] US Department of Labor, Worker’s Guide to Advance Notice of Closings and Layoffs, accessed April 16, 2020.
[xxiii] The Empathetic Museum, How to be an Empathetic Museum in this Troubled Time, March 20, 2020.
[xxiv] Politico, Coronavirus Will Change the World Permanently. Here’s How., March 19, 2020.
[xxv] Ibid.

How Are We Centering Equity in this Time?

The past few weeks have been an intensely confusing time. The rapidity of the progression of COVID-19 and our understanding around it guarantees that every new day seems like a new year. I’m sure, like many of you, I have been feeling a roller coaster of emotions—anxiety ranging from personal to global to concerns, tempered by the kindness I have seen in communities coming together to support one another.

The one solace I am finding in these times is in maintaining connection with family, friends, and colleagues virtually. So it is in that spirit that the MASS Action network gathered last Wednesday as a space to discuss concerns, needs, and resources. And to remind ourselves that we are not alone, and we are in this together.

We gathered around a question proposed by Cris Scorza: What does equity look like in a time of museum closures? Many in our network have been asking: How we can support and advocate for colleagues through layoffs? How can we continue to approach our work from abundance even as resources are scarce? Our group came together online to discuss where we feel supported in this, and where we feel challenged. Here are the high level takeaways from our call, which we’ve anonymized in order to preserve the safe space in which our conversation took place. (Thank you to ALL those of you who were on the call and contributed your insights to the following post.)

Uncertainty & Grief

There was an overwhelming sense of uncertainty. When can we reopen? And when we do reopen, when will we feel financially stable again? When we will be able to bring staff back on, restart programs and partnerships? We heard museum staff describe living in this wait-and-see situation, and the frustration of this compounded by the isolated from colleagues, particularly those who are making decisions without us, on our behalf.

One of the call participants introduced the emotion of Grief into the space. Grieving for loss of income, for partnerships interrupted, for programs ended, for ground and momentum lost, for colleagues going through layoffs, for communities suffering. How do we give ourselves space to grieve while also being a support for staff, colleagues, community members who are feeling these emotions? We are not alone experiencing this emotion. I have seen several articles on the topic of grieving in this time from NPR to Harvard Business Review.

Responses/Resources/Reminders

There was also concern for our myriad communities. How do we still support our youth, our teachers, artists, and community members? How can we center those who were already living in precarity?

Feeling the need to “respond” quickly and immediately was a big topic of conversation. Many museums are producing a large amount of digital content. One museum described their ability for rapid response, shifting resources from physical space to public/outdoor spaces that are them posted digitally. This allows them to pay honoraria to freelancers and artists, while also offering an opportunity for their audiences to stay connected virtually. Art museum participants on the call also shared a list of “artist relief funds” that have been generated all over the country, such as Portland Area Artist Relief, Columbus Artist Relief Fund, Springboard’s Emergency Relief in Minnesota. (There are some really creative responses being generated making museums more accessible than ever—so how can we sustain these even when we are reopen?)

The idea of real-time response feels urgent and necessary, but it is also a source of frustration for some staff who have already experienced budget cuts, or for those in larger institutions whose bureaucracies slow response time. Kaleigh Byrant-Greenwell chimed in to remind us to take a breath and be gentle on ourselves because, as one of her colleagues says, “No one is going to win quarantine". This is a good reminder that urgency many of us feel to quickly produce the most digital museum content the world has ever seen is causing stress and strain on staff who are already feeling stress and strain from the reality of the global situation we are in. Our urgency around productivity is not helpful, and as my colleague Alice reminded me, it is also a characteristic of white supremacy—now it’s just remote.

Institutional Health & Stability

This urgency around visible productivity may also be a symptom of the inescapable reality that most museum workers are feeling intense job insecurity. News of museum hardships was heavy on our minds, as colleagues shared stories of layoffs at MOCA, Science Museum of Minnesota, Tenement Museum, Portland Children’s Museum, OMSI, and many others. A spreadsheet circulating on social media details the Museum Staff Impact during Covid-19 and how far-reaching it is.

Participants detailed the various approaches their museums are taking towards staff during this crisis, of which the vast majority fell in the category of:

  • Financial. Most museums are looking at this as a bottom-line issue. Where are the budget shortfalls, and where/how can we make them up? For many institutions, staff salaries and benefits comprise half, or more than half, of their total budget. [AAMD 2019 Salary Survey] When looking to make cuts, it is often most expedient to look first at the human resources.

But are there other ways to approach this crisis? Some other ideas for approaches that were much-discussed, with few examples, were:

  • Ethical / Values-Based. A few museums talked about centering their values, making sure they were making ethical decisions, and doing what they needed to prioritize staff compensation, committing to keep everyone on payroll over the next few months.

  • Creative. There is a real need to be creative in this time. If we are truly in an “unprecedented” situation, should we not be looking at unprecedented approaches? Could this be a time where we work together creatively to find innovative solutions?

  • Empathy. Gretchen Jennings of Empathetic Museum pointed out the deep divide museums who are going straight to the bottom line for mass layoffs versus those who are trying to “divide the pain” or share the burden. How are museums thinking about staff? What is the intention? How could we use an Empathetic Framework for decision making, and work together to keep going? And, when we can’t keep going anymore, how is the news shared with staff—how is an empathetic approach used in communication?

  • Equity. Obviously MASS Action participants are thinking about and asking how we can shift the conversation towards equity in all of this. The idea of pay cuts and layoffs, as necessary as they might be, are challenging at any time. But a layoff resulting in the loss of health insurance, which is more critical than ever right now, could be devastating. Pay reduction is also difficult in a field that is already known for underpaying its workers, so how can a pay reduction now be more equitable moving forward? 

How do we keep EQUITY at the center of our discussions?

A few people pointed to the NY Times article about the Met’s financial loss as a missed opportunity. While the conversation around finances has primacy right now, and yes, institutional fiscal health is important, there are impacts beyond financial. As we are seeing all over the country, this crisis is exposing underlying structural inequities. People are feeling unimaginable stressors and communities experiencing trauma—but also (pause for a moment of joy) people are coming together (at a safe 6’ distance) to support each other in ways I have never seen in my lifetime through community organizing and resource shares. So, how can museums step up to this more intentionally? How can we talk about our losses in a broader way, beyond the financials; and then foreground some of the creative, human-centered solutions folks are finding to support one another through this?

Time is a Construct

Okay not really, but hear me out. On our call, someone asked if there were any lessons we learned from 2008 financial crisis that could be applied here? Respondents to this question shared that, while there are some parallels, the current situation feels much more severe than 2008. The huge list of unknowns (When can we reopen?) make it much more challenging. But the biggest differentiating factor is time. In 2008, there was time to make some strategic decisions then that we do not have now. The speed at which this is progressing makes it difficult to act slowly and deliberately. And when you are operating out of urgency, making snap decisions, thinking about cash flow over humans, then you may not be taking empathy into consideration; you may not be thinking about equity.

The writer adrienne marie brown reminds us, “If you are not holding on to your values in a time of crisis, then they are not really your values.” So slow down for just a second. Say the word empathy, say the word equity. Write them down. Keep them in front of you. And ask yourself how you are going to apply these values to any decision you have ahead of you today. This is also where that abundance mindset is more important than ever. If we operate from a place of scarcity (“there’s not enough to go around”) and resource-hoarding, it will lead to decision-making that disproportionately impacts those who already have less. If we operate from abundance, then we can make more equitable, empathic decisions.

Leadership

Leadership, from all of us, is critical right now. We are all leaders, whether for our peers or from structural positions. So now is the time for all of us to model inclusive leadership. Talking to your colleagues, bring in multiple perspectives, offer transparency around decision-making. In a series of viral tweets (well, viral for museums), Christy Coleman gave the following advice to leaders:

CColeman.png

I would add to this: Hold tight to your values and keep them at your center as we move forward together to find radical possibilities and solutions to these challenges.

Moving forward

I got off our call feeling the heaviness of so much uncertainty, but truly grateful to work in a field with such thoughtful, caring, supportive and brilliant people. There was so much support and solidarity. As one participant wrote, it’s easier to have an abundance mindset when we are in community with one another, remembering all we have built and are building together.

So we will continue to meet every other week to discuss these issues, share resources, and strategize for how our network can be a field. In the meantime, if there are resources that we can share and help amplify, please let us know.

(Speaking of which, please check out and share & support our colleagues at the Tenement Museum via their Mutual Aid in Hardship Fund.)

Written by Elisabeth Callihan

Sitting Down with Association of Children’s Museum’s Executive Director Laura Huerta Migus

Sitting Down with Association of Children’s Museums’ Executive Director Laura Huerta Migus

This month, we had the opportunity to sit down with Laura Huerta Migus, Executive Director of the Association of Children’s Museums (ACM) and discuss this statement ACM put out in response to inhumane treatment of immigrant children in detention centers. 

We talked at length about the role and responsibility cultural organizations have in advocating for and taking a stance on social issues that impact their staffs and audiences. (And yes, non-profit cultural institutions can advocate; AAM came up with an FAQ guide that addresses this very issue.) “Dialogue around social justice should be framed as structural. There is an emphasis on how this is hearts-and-minds work, but if you approach it from a structural point of view, it’s easier to channel your emotions into actions,” stated Huerta Migus. Part of translating individual values into organizational values for ACM has been developing an internal process that expedites its capacity to respond in a time-sensitive manner. 

As a response to requests from member institutions and internal staff, ACM has been building capacity for this work in recent years. In 2015, the ACM conference was held in Indianapolis, Indiana, and happened to coincide with the anti-LGBTQ Religious Freedom Restoration Act, the law that allows individuals to cite religious reasons in discriminating against other individuals, signed by then-Governor Mike Pence. ACM drafted a letter to Pence, citing that the legislation directly impacted attendees’ safety and well-being, as well as impeded ACM’s hosting of the conference.

On September 24, 2017, Trump signed Presidential Proclamation 9645 (aka the Muslim Travel Ban), the third attempt to deliver on his campaign promise to create a “total and complete shutdown of Muslims entering the United States.” ACM responded by starting their 90 Days of Action for a #WorldTheyDeserve campaign on social media, which highlighted programs or exhibits that served and were welcoming immigrant families and children. 

[Image description: an example of a social media banner museums could use to promote the Association of Children’s Museums 90 Day of Action campaign #WorldTheyDeserve. It reads “Our museum is part of a global community working to create a world that…

[Image description: an example of a social media banner museums could use to promote the Association of Children’s Museums 90 Day of Action campaign #WorldTheyDeserve. It reads “Our museum is part of a global community working to create a world that honors all children and respects the diverse ways in which they learn and develop.”]

With these two examples as precedent, ACM staff worked with their Board of Directors to develop a systematized process that would allow for a quicker turnaround for putting out messages with calls to action in response to critical social justice issues. “The Association is a collective voice with entry points for members to amplify the message, and sometimes member institutions choose not to amplify. In a lot of ways, it is safer for an association to make a statement versus an individual institution,” said Huerta Migus. However, she identified some concrete questions that any museum can ask when developing a process.

The first step of the process was education the Board’s Executive Committee on how issues not usually associated with museums affect museum visitors and staff. Huerta Migus emphasized asking the necessity of making sure to ground statements and actions in vision and mission statements by asking does this issue confirm and validate our mission and value statements or the issue in direct conflict with these statements? How does it affect our work? In order to move beyond just releasing a statement, ACM prioritizes making a recommendation for a concrete call to action or consequence. 

[Image description: Association of Children’s Museums Strategic Roadmap Our Vision: A world that honors all children and respects the diverse ways in which they learn and develop.  Our Mission: ACM champions children’s museums worldwide.  Why We Do …

[Image description: Association of Children’s Museums Strategic Roadmap
Our Vision: A world that honors all children and respects the diverse ways in which they learn and develop.
Our Mission: ACM champions children’s museums worldwide.
Why We Do What We Do: We believe children’s museums are a unique community where children are valued citizens with the right to developmentally-appropriate and high-quality learning experiences Play is learning, and it is critical to the healthy social, emotional, and cognitive development of children. Family, culture, environment, and society are recognized as critical factors in all children’s lives to effectively serve them, pursuing equity and inclusion is a best practice that reflects a commitment to serving all children and families and advancing the growth of our field.]

In the example of the recent immigration raids, ACM recognized a direct impact for member institutions to carry out services. Whether it be community outreach or after school programming that are geared specifically to immigrant populations, families were afraid to congregate and often would not access these programs.

Responding to large social issues does not have to be over-programmed. Huerta Migus invites us to ask what is the easiest, most substantive step? She cited the efforts of the Children’s Museum of Pittsburgh’s response to the Tree of Life shootings. The museum offered free admission for 5 days, engaged staff internally to affirm the museum is a place of healing and inspiration, and hosted a pop-up exhibition called XOXO: Love and Forgiveness, where children’s voices were amplified through interactive storytelling. 

[Image description: screenshot of a Tweet from the Children’s Museum of Pittsburgh that reads “We would like the museum to serve as a safe place where families can gather, express their feelings, play and be creative in this difficult time. Children…

[Image description: screenshot of a Tweet from the Children’s Museum of Pittsburgh that reads “We would like the museum to serve as a safe place where families can gather, express their feelings, play and be creative in this difficult time. Children’s Museum of Pittsburgh offers free admission from Mon, Oct 29, through Fri, Nov 2. We are stronger together than apart.]

By identifying key filters grounded in institution values, museums and other cultural organizations absolutely have a role in responding to social justice issues. In planning for long-term action and understanding the structural inequities that impact internal and external communities, our field can act on the side of justice and be responsive. 

[Image description: Our Key Takeaways 1. Find opportunities to help your Board better understand the issues impacting your communities. 2. Work with your Board to develop a Response Protocol, a series of strategic filters or questions that will supp…

[Image description: Our Key Takeaways
1. Find opportunities to help your Board better understand the issues impacting your communities.
2. Work with your Board to develop a Response Protocol, a series of strategic filters or questions that will support decision-making that is mission and values-driven.
3. When something happens, be prepared, as staff and Board, to answer the questions:
Does this [incident, policy, etc.] affirm our mission, or is it a direct challenge to what we as an organization stand for and are trying to accomplish? Can we make an argument that this is impacting us as an organization?
Is there something for the museum to advocate for or take action on?
How can we leverage what we do? How can we contribute to the community?

Answering these questions can help guide decision-making, and build shared understanding, internally and with our Boards, of what our organizations do and stand for. Ultimately, we need systems and structures in place, because the issues we are addressing (racism, xenophobia, homophobia, etc.) are structural.

Written by Anniessa Antar

#MASSActionReadingGroup Chapter 8

Reposted from The Incluseum.

And here is the final chapter of the MASS Action Toolkit! Thank you to all those who have participated in the online reading group. We hope that you will join us for the final tweetchat on 08/05 at 12pm Eastern.

***

Change-Making through Pedagogy

Authors: Alyssa Greenberg, Anniessa Antar, Elisabeth Callihan

Including interviews with educators: Alyssa Machida, Hannah Heller, Keonna Hendrick, Marit Dewhurst, Paula Santos, Nenette Luarca-Shoaf, Wendy Ng

This final chapter in the MASS Action toolkit’s Theory section asserts that educators, because of their required skill sets, have been leaders in the museum movement to expand audiences and address social justice. These skills include “active listening, understanding human development and learning theory, and advocating for visitors’ needs.” The authors go on to describe the different ways some museum educators have shaped and use pedagogies that move their institutions toward greater inclusion, equity, diversity and justice. They call out women of color as those most likely to lead the way in this museum work, and acknowledge the physical and mental toll this takes on them. The authors continue by acknowledging that working conditions—labor practices, degrees of autonomy, and the levels of microaggressions and awareness throughout the institution—impact the ways educators can shape pedagogy. Four practices that come from progressive pedagogy are called out as critical:

  • Rigorous practice includes conducting research and understanding critical race theory, whiteness studies, and critical pedagogy. To avoid falling into routines that support racism, consistent questioning of practices is necessary.

  • Confronting whiteness means interrogating the systemic ways white privilege and its narratives continue to shape museums, holding these systems up to the light, and committing to change them. It’s not enough to focus on the symptoms; to be inclusive we must tackle the ingrained, systemic practices that work against inclusion.

  • Developing a culture of critical reflection across the museum, at all levels, is required.

  • Those who experience white privilege must engage with the discomfort of ceding power and let go of defensiveness in order to reduce the pain and suffering that white supremacy norms perpetuate.

This week’s downloads and link:

Chapter 8

Worksheet 8

Facilitation Outline 8

Chapter 8 Tweetchat will be held Monday 08/05

#MASSActionReadingGroup Chapter 7

Reposted from The Incluseum.

Collections: How We Hold the Stuff We Hold in Trust

Authors: Joy Bivens, Ben Garcia, Porchia Moore, nikhil trivedi, Aletheia Wittman

The authors challenge traditional thinking about museum collecting practices, calling the field to shift from a focus on a museum’s claim of objective ownership of collections to collaboration and transparency with stakeholder communities. Their guiding principles are consent and access for the origin and descendant communities of museum collections, and telling suppressed histories. Working collaboratively and sharing decision-making power with communities is a major theme throughout. They explain this work as one step in purposefully dismantling the colonial ideologies upon which large, encyclopedic museums in the U.S. were founded. The chapter poses questions for museum self-reflection on collecting practices, suggests new practices, and offers tools for doing this work. The authors write of collecting as a form of storytelling and ask the field: which stories do we choose to tell? who do we allow to participate in telling stories? when we negotiate these stories with communities and original owners, what are the power dynamics, including economic factors? The authors explain that their work comes from a place of love for their museums and people. “Our overarching suggestion is that museums and cultural institutions create long-term visions for how their collections can foster equity, inclusion, and paradigms for shared authority and knowledge creation.”

This week’s downloads and link:

Chapter 7

Worksheet 7

Facilitation Outline 7

Chapter 7 Tweetchat will be held Monday 07/22

#MASSActionReadingGroup Chapter 6

Reposted from The Incluseum.

Sharing Authority: Creating Content and Experiences

Written by C. Lashaw, E. Orantes

This chapter discusses issues and strategies useful in museum efforts to remain relevant while responding to societal and demographic shifts. The chapter discusses the methods: Contribution, Collaboration (both internal and external), and Co-creation. The chapter examine these methods through case study.  The chapter examines the value of museums initiating dialogue and providing space for community members to examine significate concerns. The chapter also looks at costs and potential benefits of community engagement.

This week’s downloads and link:

Chapter 6

No Worksheet this week.

Facilitation Outline 6

Chapter 6 Tweetchat will be held Monday 07/08 from 12-1PM.

#MASSActionReadingGroup Chapter 5

Reposted from The Incluseum.

Wow, we’re halfway through the Toolkit! Thank you to all of you who’ve been on this journey with us. As we releaser chapter 5 today, we would like to invite you to share feedback with us about the reading group…what else or what more can we do to best facilitate your participation and engagement? What would you like to see more of? You can email your feedback to incluseum@gmail.com.

Happy reading!

***

Interpretation: Liberating the Narrative

Written by A. Anderson, A. Rogers, E. Potter, E. Cook, K. Gardner, M. Murawski, S. Anila, A. Machida

This chapter begins by discussing the role of interpretation as institutional voice. The authors make the point that interpretation is a system of communicating the museum’s values and narratives to visitors and other stakeholders. The chapter suggests four strategies in advancing and decolonizing institution interpretation: liberating Interpretation, inviting multiple voices, honoring lived experiences, and attending to absences. Each of these strategies involve decentering the institution as the authoritative voice and looking for ways to include the voices of those previously marginalized, oppressed or absent in traditional interpretation.

This week’s downloads and link:

Chapter 5

Worksheet 5

Facilitation Outline 5

Chapter 5 Tweetchat will be held Monday 06/24 from 12-1PM

#MASSActionReadingGroup Chapter 4

Reposted from The Incluseum.

This week, we release chapter 4 and worksheet 4 of the Mass Action Toolkit. Many of the ideas developed in this chapter build on what we read in chapter 3. Happy reading, and as always, you are invited to share thoughts/comments/ideas below.

Chapter 4 tweetchat will take place June 10 from 12-1PM EST.

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Inclusive Leadership: Avoiding a Legacy of Irrelevance

Written by Chris Taylor

This chapter focuses on inclusive leadership for organizational change in museums. Oftentimes “inclusion” is discussed in the context of how museums can be more inclusive towards “non-traditional” museum visitors and audiences, but this chapter emphasizes the necessity of building inclusion into museum structures for internal transformation. Museums in the 21st century facing challenges of diversity, inclusion, equity, and access require strong leaders that have the courage and commitment to challenge dominant organizational paradigms and practices in a sustained, continual process of change. Developing inclusive leadership happens at the individual, team/group, and organizational levels. Museum leaders need to build their own individual human capacity of knowledge, skills, and attitudes, as well as strengthen organizational capacity by empowering and nurturing growth of their staff. This involves the ability to address and work through adaptive challenges—ones that confront people’s fundamental beliefs, attitudes, and values. Inclusive leaders must be able to examine deeply held beliefs and values on a personal and organizational level, and when challenged, be able to engage in critical self-reflection to continue learning and growth. Inclusive leaders must also be willing to listen and trust other members of their organization, recognizing and addressing their own unconscious biases, blind spots, and dominant ideologies that may counter progressive, equitable work. This chapter makes clear that inclusion cannot simply be an aspirational goal of an organization. Inclusive practices and cultures must be built into the structures of the museum first.

This week’s downloads and link:

Chapter 4

Worksheet 4

Facilitation Outline 4

#MASSActionReadingGroup Chapter 3

Reposted from the Incluseum.

Thanks to everyone who joined in on the Tweetchat yesterday. We had a rich conversation centered on chapter 2 that will be available on the blog next Monday.

On to chapter 3! Be aware that this chapter is significantly longer than the previous two, it’s actually the longest one of the Toolkit…40 pages…so plan accordingly. The next Tweetchat will be on Monday 05/27. I will be joined by one of this chapter’s co-authors, Chris Taylor. Happy reading!

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Organizational Culture and Change: Making the Case for Inclusion

Written by Chris Taylor and Mischa Kegan

This chapter begins by nuancing the terms “diversity” and “inclusion.” Although used frequently and synonymously, they are separate, complex concepts. Diversity goes beyond its common usage of evoking “diversity of…” expertise or background on racial and ethnic lines. Diversity calls for disrupting and counteracting dominant and normative modes of thinking and working in museum organizational culture. This includes racial and ethnic forms of identity but also diversity based on gender, sexuality, ability, language, class, and more. It is also important to acknowledge that diversity is not a problem to be solved by filling demographic quotas and percentages; diversity means honoring and celebrating many ways of being, and creating spaces where people can engage as their full, authentic selves. Inclusion, is a process of actively and sincerely building multiple and various forms of access into the organizational culture. To work towards diversity and inclusion, it is important that simply invoking them through rhetoric is not enough. Museums need to acknowledge that as institutions, their systems are structured in oppressive and imbalanced dynamics of power—regardless of whether or not there was any intention to do so. Our museums carry origins and legacies of White Supremacy and multiple forms of oppression that must be identified and countered. Oftentimes these forms of oppression and privilege prevalent in museums cannot be detected without critical literacy and training. It is therefore important for museums to invest in, and trust, a dedicated core of staff or consultants whose responsibility is to work towards inclusive, organizational change and transformation.

This week’s downloads and link:

Chapter 3

Worksheet 3

Facilitation Outline 3aFacilitation Outline 3b

Chapter 3 Tweetchat will be held Monday 05/27 from 12-1PM EST